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Northwest Medical Center - Bentonville
3000 Medical Center Parkway, Bentonville, Arkansas 72712
About the Northwest Medical Center - Bentonville
Northwest Medical Center - Bentonville is a leading health institution located in Bentonville, Arkansas, United States. Situated at 3000 Medical Center Parkway, this hospital offers a wide range of medical services and treatments to patients in the community. With state-of-the-art facilities and a team of experienced healthcare professionals, Northwest Medical Center - Bentonville is dedicated to providing high-quality care and improving the health and well-being of its patients. Whether you are in need of emergency medical attention or seeking specialized treatment, this hospital is committed to delivering compassionate and comprehensive healthcare services.
Photos of Northwest Medical Center - Bentonville
3000 Medical Center Pkwy, Bentonville, AR 72712, United States
Reviews of Northwest Medical Center - Bentonville
"I went to the hospital for a CT scan. I got there 10 minutes before I was required to get there. I walked in and was greeted and told where to go. I checked in and processed through admissions quickly. I was brought back to the room for the scan. The technician put an unexpected IV in my arm, that didn’t go very well. I still have a nasty bruise but, it’s healing. He did the scan and I was out of there. As I was leaving , I stopped by the cute, little gift shop. All in all, everything was quick and everyone was nice."
"So I did a one star review over the weekend that I stayed there and explained in detail why it was such an awful experience from the first morning there to the time they pushed us out the door two days later it was just awful. BUT someone actually called me back to talk to me about it and acted like they cared so I removed the review. NOW I can't get ANY help at ALL from these people. My husband is being seen by Dr. Jones at northwest medical but we can't seem to get a hold of ANYBODY except for this mean hateful impatient woman that answers his phone ONLY if you call it ten times back to back. Otherwise the phone will not get answered and no message you leave will be responded to. We have been calling that number since Saturday. This woman has answers only twice just to tell us there's nothing she can do to help us and won't even just let us speak to his doctor. She only wants to tell me stuff I told her already, like I say hey the sky is blue and she says it says here that the sky is blue. And each time I have spoken to her she has been rude and hateful and got loud with me because I keep telling her yes I know what it says but nobody is actually doing it. So he was told to call for his medicine and now you guys keep saying you sent it in and verified the pharmacy multiple times but yet nobody is actually doing anything for him. He still has not had his medicine sent in or spoken to his doctor a single time since we were booted. That woman has no business speaking to other people let alone hurt or upset patients. That one needs to just retire . I said before that I wouldn't let that experience detour me but honestly NOW I'd bleed out before trusting these people with anything. They don't care about anybody and just want to be done with people. After reading the last few months of reviews I can see that apparently it's just the northwest medical center way to be hateful to people to ignore people and to treat them all like they are a bother. You guys need new staff if it's every department. I've also realized we weren't the only people who didn't get any names and had to guess. If this is how they treat people constantly then no wonder nobody introduced themselves and they all had their badges backwards or not there"
"I'm so glad I chose this practice! I really feel like the entire practice is top- notch! Ms. Sheppard recently saw me and was incrediblely down to earth. She is very genuine and easy to talk to about my issues. She listened and formulated a treatment plan while answering my questions with honesty and empathy. I'm grateful for this practice and that I found it! Highly recommend this group of outstanding medical professionals!"
"Labor and delivery team was amazing! My team of nurses and doctors provided excellent evidence based care. I felt very taken care of and truly cared for on a personal level. The food service team were also unsung hero’s! The food was great and extra time was taken to make sure that I was delivered exactly what I wanted, even if it wasn’t on the menu. Very thankful for a positive delivery experience."
"We just had our baby boy there on Super Bowl Sunday and the entire staff was amazing! Hopefully we get to have more babies there in the future!! Shout out to Leslie!! You are the best nurse ever! My wife says she doesn’t know if she could have done it without you. We felt really safe and comfortable. It was obvious every body knew what they were doing. Thank you so much!! wow what an experience!"
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