Aspen Dental - Sioux Falls, SD - East

"This was the worst dentist appointment I’ve had in a long long time. I was even in an office that bullet holes in the window and that was a much better experience. I came in to get a partial done but they refused and unfortunately I don’t believe them. I know what I need to have done to my mouth but my partial broke a few months ago and I didn’t have time to get a new one made. I just want my 4 front teeth to have a partial so that I can work towards getting my next goal and plan done but unfortunately they didn’t seem to care. Wasting time to get something done to feel more human and told it was unethical is complete disregard. Since 2016, I haven’t had any issues with getting my partials done. This was not only a complete waste of my time but it was also demoralizing and dehumanizing. I won’t be going back there."

"Two thumbs up!! I felt very safe and cared for. Any questions or concerns that I had, were answered and addressed. I feel very confident about my upcoming surgery. I know that I am in good hands."

"At this point, I would not recommend Aspen to anyone. While under their care, with numerous visits, I was initially pleased with their services. Then, I was hit with charge for "advance payment", for future services, which I felt was sketchy. I immediately cancelled all future appointments, but the damage was done; I had utilized their preferred financing company, and was now being billed (with interest) for services that HAVE NOT BEEN PERFORMED. Charges are being disputed, obviously. Better Business Bureau complaint has been filed. Over the past two weeks I've been assured by an office manager named Nadine that a refund would be forthcoming for the services that were NEVER performed, but now am being told that they won't refund the charges unless I call my insurance company. I've been lied to regarding this matter by three different employees of Aspen Dental, have been the victim of fraudulent billing, and I caution anyone who has been a patient of Aspen Dental to closely examine your billing statements."

"Website and Google says open Saturday 8a to 4p, closed sun, mon, tue for Christmas. Get here. Closed. Paper sign. Saturday by appt only. How freaking unprofessional. Update your hours. Will discourage people from coming here. Guess you don't want business or money."

"5 STAR OVER THE TOP A.M.A.Z.I.N.G!!!! From the moment I found Aspen Dental Online, the online experience was a breez! My lover needed emergency care and I was able to schedule his appointment within two days. As soon as we got to the appointment we were treated courteously and professionally by front desk staff. His appointment was at 11 and they needed a second appointment to provide thorough relief. They squeezed him in for a second appointment again at 2pm, each appointment was an hour and the second slightly under (Again he needed an evaluation and then two teeth pulled that were causing sever discomfort) I was impressed with the speed of service for both appointments by every single staff member! They worked like a team and it showed! Needless to say, we will continue all our dental needs with Aspen. In spite of the 2 hour drive, it's Worth EVERY MILE! THANK YOU! They live up to their mission!"