Petco 20825 Interstate 30, Benton, AR 72015

"The groomers are crazy! So I had an appointment to get my rescued dog groomed. The lady says I can't because she has an ear infection. She says they can’t work on a dog with an ear infection, They can’t work on a dog that’s Possibly pregnant and I need to go to the vet and it will take a long time for me to get this dog straight. I go to the vet have a complete workup spend $500. The dog only has allergies. The dog Was palpated was not pregnant. So I make my appointment. The lady calls me and wants my vets number to call my vet and verify. Like I'm lying and tries to make a case to my vet that they shouldn't groom my dog since they are in capable of keeping water out of dogs ear… petco calls me back and says until I get proof that she’s not pregnant I can’t come in and they can’t work on dogs with earaches. I am not paying for an x-ray to prove my dog is not pregnant. When my vet told me she’s not. If they can’t figure out that cotton keeps water out of the dogs ears, they need to hang it up And retire. I will not be using Petco grooming. I can’t believe they tried to diagnose my dogs with problems they do not have and then want me to pay for X-rays To prove that they’re not pregnant. I want to see her vet license! I’m pretty sure you can’t practice vetting without a license. They probably need to start Given attitude test to these people, they hire. Common sense doesn’t seem to be something they possess... I just wanna know if all the other dogs have to come in with x-rays to prove their dogs aren’t pregnant? I’m gonna upload pictures of this not pregnant. Y’all look at this dog and tell me if she looks pregnant. I called my vets office to see what this crazy lady asked them and come to find out when she called me back and said my vet said She shouldn’t get groomed That was a complete lie. My vet just answered the question that she was in She had a heartworm test and heartworm medicine, Flea medicine etc. It’s clear this place just didn’t want to work on this rescued dog and wanted to do everything in their power not too. if you don’t like dogs, especially rescue dogs get a new job."

"I don't think I've ever felt that cared about anywhere I've ever been. Every single person that helped us was very warm and caring, and very informative and made me feel like they really cared about my puppy. They couldn't have done any better of a job."

"I had to put my beloved Rusty to sleep. Everyone was very kind and compassionate and they allowed me plenty of time to mourn my best friend. They provided me with all the information I needed to get his ashes back so I can memorialize him. Thank you Petco for your kindness during a very difficult time."

"Clean and well stocked store. The thing that I want to highlight is customer service. I dealt with a guy named Terry. The level of customer service that he provided was outstanding. Terry is a true professional who knows everything related to fish. Terry's level of customer service is impossible to find elsewhere. I would highly recommend visiting this store due to the level of customer service you get from Terry. This is a must visit location."

"Good location! This store has a "Vetco"! It's very nice. I was looking for some specific products for my kitty cat. They had a good variety of products, easy to get every time I came here!"