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Sonic Drive-In
3501 Massard Road, Fort Smith, Arkansas, United States
About the Sonic Drive-In
Sonic Drive-In is a popular fast food restaurant located at 3501 Massard Road in Fort Smith, Arkansas. Known for its unique drive-in concept, Sonic offers a wide variety of delicious menu items including burgers, hot dogs, chicken sandwiches, and specialty drinks like slushies and milkshakes. Customers can enjoy their meal from the comfort of their car while being served by friendly carhops on roller skates. With its retro vibe and tasty food options, Sonic Drive-In is a favorite spot for families and foodies alike.
Photos of Sonic Drive-In
3501 Massard Rd, Fort Smith, AR 72903, United States
Opening hours of Sonic Drive-In
Monday:
06:00 - 22:30
Tuesday:
06:00 - 22:30
Wednesday:
06:00 - 22:30
Thursday:
06:00 - 22:30
Friday:
06:00 - 23:00
Saturday:
07:00 - 23:00
Sunday:
07:00 - 22:30
Reviews of Sonic Drive-In
"This place seriously has the WORST customer service out of all the places i’ve been too. First of all, the lady who took my order started off immediately with an attitude, which I usually expect from the people who work there so no big deal. I asked if a certain product had gluten in it, and she just said, “I don’t know.” Didn’t ask anyone to find out, or get me other information. So I couldn’t get it because she wanted to act like a child and not do her job! Next, we ordered a burger with just ketchup, no cheese. When we asked for a different one, she was clearly getting more irritated. She then brought it out a couple minutes later, and asked for the messed up burger back. She then turned away, swinging her long (blonde?) ponytail, swung the door open and made sure we saw her slam it in the trash. Never got her name, or really saw her face, but i’m sure her disgusting immature attitude and the way she stomps around like a child will point her out like a sore thumb! Funny that your employees don’t even know basic info, very embarrassing for her to be so openly dumb!"
"Worst food I’ve ever gotten! Ordered the new pulled pork burger, and the hamburger was burnt.. also ordered the sweetheart shake, and it was nothing but milk when I got it. No ice cream to it. Whole meal was terrible!"
"I contract with doordash and deliver for this location to customers who order sonic. I really don't know the taste of the food, and it looks fine to me, but they overfill the drinks pretty bad, and they always spill everywhere. The lids are half on the drinks and when you put them back on, the drink comes out over the top, into the cardboard carrier and out onto me and my seats every time. Even if I hold it careful, and hold the bottom, they still dump everywhere because of overfill and drink collection on the lid. As a driver for doordash just trying to do my job, it stinks for me and my car to be covered in drinks, and for a customer, their cups are sticky and a mess. Really hope this gets resolved because it's the 3rd time it's happened."
"We had ordered online and a girl (who seemed annoyed and rolled her eyes as she walked away) brought two different orders to us before we received our order after waiting for 20 minutes. When we did receive our order, two of the items we ordered we didn’t receive. Thus begins the process of recalling in, and then they told us one of the items we ordered they were out of, but they didn’t say anything about that until we called in. We then called in and waiting ANOTHER 20 + minutes for a medium order of mozzarella sticks and a medium order of cheese fries…They were, from what we could tell, understaffed, as we could only see 2 girls working. For reference, we got there at 7:10, and we are still waiting at 7:52. Ridiculous. She did just ring in at 7:54 to tell us that she was also out of mozzarella sticks and she did refund us for our whole meal, so there’s that. We didn’t end up leaving until 8:06… Back to that refund process, we gave the girl our receipt and she said she would refund us for our whole order. This girl comes back, after we waited and waited, with a different receipt than we gave her and $7 short. We were both so angry we just had to leave before saying something unChristian. 7:11 - 8:07. I’m fuming. We got refunded the $14.43, not the whole order, like she said she was going to do."
"Their food was decent but the biggest concern for me was watching two employees dump and then break multiple mercury filled fluorescent bulbs into a dumpster outside of their job. After watching this take place I called and said something to the manager. She told me that they would go get the bulbs they dumped. I find this impossible since I watched them break the bulbs so they would be able to close the dumpster door after dumping them inside. So not only is the manager cool with disposing toxic bulbs, she's also a liar. I will be reporting this to the city as well as the state."
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