About the McDonald's
McDonald's is a well-known cafe, food, restaurant, and store located at 2221 Grand Avenue, Fort Smith, Arkansas, United States. Our Terms and Conditions have recently changed, so please review them on our website. You can order with the Mobile Order & Pay app on iOS or Android and pick it up at the store. Enjoy your food exactly how you like it with our convenient location amenities. Depending on your location, McDelivery is available on DoorDash, Uber Eats, Grubhub, or Postmates apps. Our menu items vary by location, so check the McDonald's app for availability. We offer various payment options, including Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. You can also apply for a job at McDonald's through our Careers website or at your local restaurant. We prioritize the health and safety of our employees and customers, especially during the COVID-19 pandemic. Visit your nearby McDonald's to enjoy our quality food and quick service at an affordable price. Check out our deals page for the latest offers and use Mobile Order & Pay on the McDonald's app for a convenient experience. We look forward to serving you at McDonald's!"
Reviews of McDonald's
"Ran in to pick up a mobile order, the English muffin was burned black and inedible. The egg, cheese and sausage were good."
"They seem to enjoy waiting until u get to the window after placing your order to inform u one of the machines is broken. They always mess the order up somehow also. How hard is it to make a mocha frappe with double espresso?"
"EDIT: 1/18/24 - Somehow, it got worse. I cannot fathom how this location is still running. I have waited 30 minutes for a small order. I have waited 15 minutes inside waiting for someone to come to the counter and give me a CUP that I already paid for. They have literally made me late to work on several occasions. I have even placed an order for a breakfast item well before the 10:30 cut off (which it charged my card for immediately) only to get stuck in their line that took so long to move, I was told they couldn't finalize the transaction and get what I paid for. Original review: Placed an order with a mobile app deal. Drove to the restaurant to find it cancelled on their end. They refused to honor the deal and I was told to wait 15 minutes to try it again. Ended up just leaving. I'm not sure if it's a manager issue or a crew issue, but you can absolutely tell which ones you get. When it's the good crew, the line moves fast and they actually get the food out to you in a decent time. If it's the other, prepare to wait TWENTY MINUTES for a single item + drink. That crew is constantly behind, never manning the counters, and just all-around bad. I get most of them are kids, but come on."
"The McDonald's on Grand is my go-to choice for a quick, cheap bite to eat. The best way to save money when buying food at any McDonald's is through their app. You don't have to order and pay through the app, although that is an option. I always pick out a deal or reward to use every time I eat here to either get free food or a great deal. This McDonald's is great during the morning and day. I wouldn't recommend going here during the evening or at night. If you do, can't say I didn't warn you."
"Service for dine in is great. But everything I come through the drive through later at night, I don't get service at all. Many times I've pulled in and no one to take my order. I drive past the window and see people inside but have yet to be acknowledged. Is this a 24hr location as google suggests? If so, then this needs to be fixed. If not, then I will resubmit my review."
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