Long John Silver's

"If I could give zero stars, I would. They lost my order by giving it to somebody else and then made me stand there waiting for over twenty minutes without even trying to work my order back in. I was treated horribly when I asked where my food was? I did get a refund but only after receiving a horrible attitude from the manager and staff over their mistake. While i was getting my refund, two other customers aproached the counter for their refund too, that speaks volumes. Also, while we were waiting, the person behind the counter kept rubbing his nose and behind his ears and then touching money and food. It isn't worth the time or money with their inflated prices, unprofessional attitude, and absence of food safety standards."

"What a blast from the past for some odd reason I got a coupon in an email and when I looked up to see if there was a LJS close the one here in Fort Smith was the closest. The $2.00 off platter is well worth the trip to fort a fish platter. The drive through was reasonably fast the meal was made to order. Good place"

"First let me say that I am a huge fan of Long John silver's. Unfortunately the chain continues to tailspin downward. We traveled about 70 mi and ate at the Fort Smith location. We clearly caught them on one of their worst days. First, the soda machines were not working so the drinks had to be hand prepared. Several of the tiles were missing from the floor and there was standing water where the tiles what's stood. A horrible stench permeated the dining area... but the onslaught of flies made dining extremely unpleasant. Unfortunate that this chain is quickly heading to its device."

"The fish looked and tasted horrible. It had black particles fried into the batter. And it was old. Someone told me that the bottom of the grease wasn't skimmed.There was old dark brown fries in my order. I called back today because I wanted a refund but the district manager said that I needed to bring the food back. I threw the food into the trash."