National Car Rental

"I was in Grand Forks this past week for work and used National on my corporate discount. The staff was fantastic. I had a Subaru Outback xt for the week & it was clean and well maintained. It’s was awesome to see the same folks when I returned- who had the same attitude of greatness. I try to always use National, and the service received here is just a testament to the value and service of this brand."

"Excellent customer service!! Austin is spot on with his customer service!! Had an issue with me not finding the ice scraper in the vehicle. After I dropped it off he went and looked in the car to verify that the car did not have a scraper. He found it, called me to apologize that it was difficult to fine but it was in there. Next he asked me if there was anything he could do to make my experience better . I responded and he said he would handle it! I trust he will. Great National rental locations. Highly recommend!!"

"Had a great experience renting a car through the Grand Forks Airport location. Ben helped us at the counter. He was great. We will definitely use this rental location again. There was a problem with the return location. We had booked through the national phone number(not this location). When I tried to correct the situation, the national number said there was no way to make the corrections. I called this local number and the gentleman who answered was very good and corrected the situation with no issues."

"The worst customer service for a rental car company. Made a reservation 2 months ahead and was denied a car because we were delayed 2 hours. Showed up to the counter and was told “your past the time on your reservation so we gave your reserved car away. If you step to the side we maybe able to help you after those behind you check in. Sorry. The other companies down there might have cars”."

"I received excellent service when I picked up my 2020 Ford expedition with National Car Rental. The pick up process was quick and easy, the car was clean and ready to go. The agent who assisted me renting the vehicle at the Grand Forks international Airport national car rental counter was Tony, he was very Polite and professional. He made sure to cover all the details and made the process quick and efficient. The vehicle was the perfect size for my family and we had a wonderful experience. Returning the car was just as quick and easy. I highly recommend going with National Car Rental. A+"