Walgreens,

12 West 66th Street, Richfield, MN 55423

"I was at this location on Thanksgiving eve, Angie, was sooo helpful and caring. She patient took care of my online order that was placed by mistake. Took her time ans walked me through everything with kindness. Thank you so much Angie. You are a true example of a wonderful human being and an amazing employee! Parisa"

"Imma put a two star bc I came here to get my COVID 19 shot, when I came I there were 3 nurse arguing and gossip among themselves and it made me feel uneasy. That should’ve been my first red flag, then it was time to get my shot, when the nurse injected me he immediately said that he did the injection wrong “oh that wasn’t supposed to happen” that’s THEE last thing I wanted to hear when given a shot. It was extremely painful and bleeding A LOT. More than what a little shot would be producing…"

"The pharmacy staff is rude and unorganized. I had a scheduled vaccine, and they refused to administer it because I didn’t bring in my proof of past vaccine. I hate to be a street wise attorney here, but Walgreens policy clearly states that proof of past vax is not necessary in order to receive booster. Now, I tried explaining this to the pharm technician, but she grinned and told me she had no idea what policy I was referring to. I’ll attach here so future Walgreens staff can refer to it for training purposes. Also, as a Richfieldien, I do not believe impolite, apathetic ppl are welcome here. This community is for neighborly, conscientious peeps."

"The worst pharmacy. My daughter need a medication and the pharmacist told that I just needed to shake it and give it to her twice a day. No where on the bottle did it say refrigerate. As a new dad, three days later, common sense told me to google if I should refrigerate the medication. Of course you do. So to the pharmacy staff that did not put refrigerate anywhere on the bottle or the paperwork, thanks a lot. I truly hope my daughter didn’t create a super bug."

"This pharmacy is literally a block away from my clinic, and a few blocks away from where I live, so you'd think it'd be convenient right? Wrong. First, and this is a Hub problem, the parking lot is a nightmare to get in and out of. The line for the pharmacy always takes forever. They reduced their hours a few months ago making it even more of a nightmare to get there and get stuff. I will routinely get calls saying my script is ready, get there, wait in line, only for them to say that has been delayed. Or, I got a message saying that my medication was delayed, three days later I call wondering how long it is supposed to be delayed. Turns out, that call SHOULD have been "It's ready" so they cancelled my prescription and then I had to call my clinic to re-do it. Waiting on the phone to talk to an actual pharmacist will always take at least 20 minutes on hold, and their machine doesn't seem to be able to understand my bog-standard, Minneapolis accent. Understaffed. There are few who seem to care and do basic steps like "What do I need to do so that you can get this prescription?" and others that just shrug their shoulders at me. They can't use coupons, apparently. Takes them hours to count 30 pills. Would not recommend."