JOANN Fabric and Crafts
12550 Elm Creek Boulevard North, Maple Grove, Minnesota, United States
About the JOANN Fabric and Crafts
Located in Maple Grove, Minnesota, JOANN Fabric and Crafts is a home goods store that offers a wide selection of fabrics, craft supplies, and home decor items. Whether you're a seasoned crafter or just starting out, JOANN has everything you need to unleash your creativity. From sewing machines and paints to yarns and paper crafts, you'll find all the supplies necessary for your next project.
In addition to crafting supplies, JOANN also carries a variety of home decor and seasonal decorations to brighten up your living space. Whether you're looking to create a cozy blanket for the winter or decorate for a holiday, JOANN has the products to help you bring your vision to life.
For families, JOANN offers a range of at-home projects that are perfect for kids and adults alike. From jewelry making supplies to cake decorating tools, there's something for everyone to enjoy. Kids will love the selection of crafts and toys available, including paint-by-numbers activities and wood crafts.
No matter what your creative needs may be, JOANN is your one-stop shop for all things craft-related. Visit us in-store at Arbor Lakes Shopping Center or shop online for great deals on all of your projects.
Photos of JOANN Fabric and Crafts
12550 Elm Creek Blvd N, Maple Grove, MN 55369, United States
Opening hours of JOANN Fabric and Crafts
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 18:00
Reviews of JOANN Fabric and Crafts
"Associates are always very nice. You walk around the store and wonder when they are going out of business, half of the shelves are empty, half of the displays seem ransacked. Looks like they are a week from locking up tight.."
"This place used to have great customer service. Not as of late I decided to order online and curbside pickup. I got to the store only to figure out that my pickup order showed as “picked up” when I hadn’t even reached the store. I get there and walk up to the customer service counter. I see my bag sitting behind the counter with my name on it. The customer service lady asked if there was anything I needed. I started to explain that my pickup order showed as already picked up and is sitting right behind her when she cut me off and told me to stand in the line which was LONG. Long story short, I decided on a pickup order so I wouldn’t have to wait in a line, only to wait in a line for another over 15 minutes just so they could hand me my bag. Do better."
"Their customer service here is very poor, they simply aren’t very nice. Jennifer, a manager, told me I could not return a Serger because it was opened. Okay, fair enough. She showed me on the receipt where it says no opened electronics can be returned. My issue is the way in which she treated me when I came to return it. She acted as if I should have already known I couldn’t return it and was bothered to have to take the time out of her day to come explain it to me. I didn’t argue, I didn’t demand I get a refund, before I even spoke a word all she said to me was “Uh so, what’s even wrong with it?” With a snarky look on her face and a sharp edge to her tone. This is customer service these days. It’s disappointing because I shop here a lot, I wish the workers were nicer. I had another interaction a few weeks back where I was guilted for trying to find a more affordable option on Amazon, she said “That’s why Joanns is gonna go out of business, people always wanna save a buck.” Excuse me, but Joanns is not a mom and pop store."
"the two times I’ve been here to start/fix a project my experience has been amazing. Both times Jennifer has helped me, and she is truly dedicated to helping customers have the absolute best experience. She spent 20 minutes helping me find a fabric that had been discontinued just so I didn’t have to start completely over. I absolutely love coming to this location."
"Great service at maple grove store from Lynda at the register! Much better experience than at hobby lobby. The store is well labeled. Found the items I needed. Good sale prices-70-80%off. Then Lynda also showed me their online coupon which saved me 50% off my highest regular price item. Nice!"
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