Dollar Tree 4130 Berkshire Lane North, Plymouth, MN 55446

"My mother purchased 200 bucks of stuff and accidentally put it on the wrong belt(keep in mind she has fibromyalgia and has moderate difficulty with moving) and asked the cashier to help her move it to the right one but she wouldn't help her. Hence, an argument ensued and when my mom asked for her name she said Kunta Kinte(the name of a slave from a show named Roots) that pissed my mom since the cashier was of African descent and people started filming my mom which also made her mad. I am afraid that the people filming her might have the potential to destroy my mom and my family since it was recorded out of context"

"I purchased about 10 glass vases. I walked up to the counter, first words out of the unpleasant store employee were, "You are not getting a bag for these vases. Store policy. You can take yourself back and buy tissue paper and gift bags if you want bags or wrapped." I asked if I purchased ONE vase if I would get a bag, I was told yes. So what is the difference? I was NOT asking for them to be wrapped. I simply wanted them bagged. I also purchasd one small Easter basket-no bag for that. I had to walk my glass vases in 15 degree weather to my car in the cold in a cart. I spent $35 in the store. A bunch of stuff. I was given 2 bags. Store employees were RUDE, lacked social graces and were UNFRIENDLY! The manager was talking about an employee to the other employee. Talking about if she did not work her shift from 2-6 she was going to fire her and that she had better go to the doctor or she was going to fire her. Went on and on about how she hated thiis particular employee. SO unprofessional. Hopefully this employee that was being talked about finds herself another job! Not even knowing who she is, I already feel bad for her. I was meeting someone in Plymouth Saturday, February seventeenth. Luckily, not a location I would shop at! Buyers beware! SKIP this location if you can!"

"I was in this store on 2/2 shortly after 12 today. I saw the usual person behind the counter and already knew from past experiences that she lacks customer service skills and general friendliness. However today she was more rude than usual. There were a lot of things on the belt in front of her, but room opening at the back for me to put my items. When I reached for the little green divider to set down she grabbed it. When I asked if I could set that down she said”NO I know when we get to the end!” So I took my items to the other kind cashier that had just opened line 3, and my cash out was actually pleasant today! From now on if she is the only person cashing out, I’ll go to a different store. I don’t go into businesses to be treated rudely. I wouldn’t be able to retain my job if I was rude to the people I encounter. I gave a 3 because the store is good, it’s a few employees that bring down the rating here."

"LEANN, the cashier, made a HUGE mistake (may not have been a mistake) tonight at 8:28pm (time stamp on receipt). I gave her $5 to put towards my purchase and told her I would pay the remainder on my card. She pretended she entered the $5 in cash into the system BUT it was actually put on my card. Then had me pay the remainder on my card. So I was charged twice instead of just once! I strictly remember before I left her register didn't open so she just stuck my $5 (that was NEVER accounted for) in one of the register slots. I didn't notice the double charge until I got home. I'm glad I ALWAYS get receipts for purchases because you just never know when it might be useful! I will be out there 10 to 15 mins before they open tomorrow, Sunday, November 19, 2023 to resolve this issue. And I hope they don't try to play dumb like register #1(right by the entrance) wasn't at least $5 OVER on Saturday, November 18, 2023!!! Because, I will take this to corporate if my problem isn't resolved at this store!! ** BE CAREFUL ANYWHERE Y'ALL GO! ALWAYS TAKE YOUR RECEIPT 4 PROOF & VERIFICATION!! DOUBLE CHECK WHEN U GET HOME!! **"

"store is clean and usually stocked well. however, employees have the worst demeanor i've ever seen. what happened to common courtesy and respect in customer service? looks like they're hiring just anyone off the street. cashier tammy and manager lindsey are so unprofessional. will not be visitng again."