Once Upon A Child St. Louis Park 5021 Excelsior Boulevard, St. Louis Park, MN 55416

"I would not recommend selling clothes to this location. Staff is rude and inattentive. 3-4 staff at the counter and they don't even acknowledge customers but continue chatting and making disgusting comments about other people's clothes they are sorting through. Store is crowded and cluttered, I won't be back here."

"Love this place, lots of stuff, fair pricing. And when I come in to sell items the ladies are always nice and very fair with the amount I get back."

"I really wish there was no stars because that’s what I’d give this establishment. I brought all my baby girls clothes she didn’t even wear , very expensive items alone! Varying to Baby gap, Carters, H&M items and a car seat to donate. I go around 2pm and drop the clothes off and they said I’ll get a text in about an hour or more. As you know every OUAC store has to text you when your items are accounted for and I didn’t get a text so I call the store at around 7, I tell her my information and a girl picks up the phone and says “your clothes have been done” in a very impolite voice. I say “I didn’t get a text, well I’m on the way” she hangs up. I go in and I tell another woman (who i “haven’t” talked to) my information and she instantly tries to offer me $10 (tells me the car seat is “obviously” used in a sarcastic tone) so I ask to see what they are taking , she ignores my question and continues to push $10 on me. She did not give me a chance to review my items whatsoever and progressively got ruder about it. My baby & boyfriend are in the car so I go outside and ask my boyfriend to get the car seat, my boyfriend goes in, asks about the order and the story changes. They show my boyfriend the clothes and it’s all her expensive clothes and shoes for $10.35. They claimed I get 1/3 of the sale price at the store, when one of my child’s sweaters is $30 alone. They then say that we can LOOK at my baby’s clothes but CANNOT take them. I was very upset at this since I couldn’t even review my order. She dismissed my boyfriend and walked away answering a phone call and began talking in Spanish, we left the money on the table and took my baby’s items. The cashier is very rude , and snarky. please take your money elsewhere. -10/10 first experience at SLP Once Upon A Child."

"They have a new way of accepting clothes/items which I really find very easy. They have gone to a texting. I don’t go there often, but it seems far more organized!"

"Loved the staff. Very friendly, attentive and full of information. Loved how much stuff they had as it gave lots of options. LOTS of high end deals. I’ll be back :)"