GUESS Factory
3905 Eagan Outlets Parkway, Eagan, Minnesota 55122
About the GUESS Factory
GUESS Factory is a trendy clothing and shoe store located at 3905 Eagan Outlets Parkway in Eagan, Minnesota, United States. Offering a wide selection of fashion-forward apparel, footwear, and accessories for men and women, GUESS Factory is a must-visit destination for those looking to stay on top of the latest trends. With a focus on quality and style, this store is the perfect place to find the perfect outfit for any occasion.
Photos of GUESS Factory
3905 Eagan Outlets Pkwy Ste 740, Eagan, MN 55122, United States
Opening hours of GUESS Factory
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
Closed
Reviews of GUESS Factory
"They need to shut that store down. I went there yesterday to exchange some pants. The sign on the door specifically states the hours they are opened and I was there at 1PM why isn’t the store open when it clearly states it’s opened at that time???? Not to mention I went there last week and they close on a week day. They don’t answer the phone now I’m outside of the returned date. Yeah not shopping there again. I’ve lost all interest in purchasing anything from guess. Whoever is in charge at that location need a new job"
"Hate to give the lowest rating but I can't bump it up even to 2 stars. We were there to use a gift card that was issued by the same store a year or longer ago when I returned some items with no receipt. Long story short the cashiers couldn't figure out how to use the card and had to ask the manager, who was in the back. Without even trying she told them to have us call the customer service and possibly have them reissue the card which I had no idea how much if anything was on it since its been a while and if they have never put money back on it. All while never showing her face up front and being in the back. Why would I call the customer service when I'm in your store and expect you to take care of anything related to your brand??? Anyhow my wife called the number on the back of the card and found out that it indeed had 40-50$ on it still. The manager showed up to the front after the cashier told her that there's money on the card. She took 15-20 seconds to run the card and finish the transaction. Without saying a word she then just tossed the gift card back on the desk and walked away to the back of the store. The guy at the front apologized for the whole time that we were waiting there due to poor customer service(20-25 minutes with almost no other customers present)... Bad manager and terrible customer service. Was about to give them 1 star review but looks like I’ve already done that in the past. Some people just don’t learn. Store manager/owner Amer doesn’t belong in business and has to go through major customer service training and probably should never face customers in the store. I drove 30 minutes to exchange some jeans I got for my kids and to adjust the price because I forgot to use a coupon yesterday. Instead of bringing everything I bought I only took the item I wanted to be exchanged. Employees in the store are scared of this Amer guy for some reason. When I told him that I could have brought everything returned it and repurchased to apply the coupon on total purchase he said “yes if you brought it we could have done it” no common sense whatsoever."
"I got these super cute shoes for $39.00, the lady that helped me was so nice and sweet!"
"Horrible experience! Manager would not honor VIP coupon $20 off of $100. Claims he got a call from corporate not to except any coupons. It sounded fishy to me so I made my purchase anyway. On my way home I started to get frustrated thinking about how that's BS. So tomorrow I will return everything. If I need to go shopping at an outlet it will be in Albertville, Mn. Not Eagan the selection is not adequate and the customer service sucks. You've just lost another customer."
"This store tends to be busy and for the huge amount of clothing Guess has, I feel like they could have it better organized to fit a wider selection."
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