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Geek Squad
12633 Riverdale Boulevard, Coon Rapids, Minnesota, United States
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About the Geek Squad
Geek Squad is a technology expert institution located at 12633 Riverdale Boulevard, Coon Rapids, Minnesota, United States. Our Geek Squad Agents are here to help with any tech issues you may have, whether it's installing new products in your home or repairing your devices. Our services include in-home appointments, in-store visits, and same-day Apple repair in many locations. We can help with phone repairs, computer setup and repair, TV mounting, smart home installations, appliance repair, car electronics installation, gaming console repair, camera and camcorder repair, and more.
Geek Squad offers 24/7 support online, on the phone, in your home, and at Best Buy stores. Our Geek Squad Protection ensures your tech stays working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to get the most out of your tech, electronics, and appliances. Visit our Geek Squad Intelligence blog for expert articles, helpful forums, and tech tips to troubleshoot any issues you may encounter. Trust Geek Squad to keep you up-to-date on the latest tech innovations and provide unmatched support for all your technology needs.
Photos of Geek Squad
12633 Riverdale Blvd, Coon Rapids, MN 55448, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
Day off
Reviews of Geek Squad
"Drove 30 mins to get my laptop fixed, they said I need an appt. No one else was there, I couldn't leave my laptop with you??? I'll go somewhere else."
"Drive 90 minutes for an appointment with the geek squad. Computer was fixed. Drove another 90 minutes home. Turned on computer and found none of the modifications done at the store. Attempted to call the geek squad and chat with the associate who repaired my computer. It was IMPOSSIBLE to talk with anyone at the store. Very disappointed with the service."
"If I could give a 10 star review I would. Giovanni and his brother were very professional and nice during my home delivery today. They went above and beyond for me. I appreciate you guys!"
"I have just wasted 15 minutes of my life waiting for a human being to pick up the other end of the line. Are you kidding me???!!!! Nobody had eight seconds to pick up the phone and let me know it will be a while. I will take my business elsewhere!! It’s obvious you do not want it there!! Customer service is getting harder and harder to find!"
"I dropped off my computer to be repaired. I received the automated voicemail letting me know that my computer was repaired and ready to pick up. When I got to the store, the Geek Squad agent told me that I should have been called because my computer would need to be sent away to be repaired and it was probably time for a new computer. No apology for not calling. I bought a new computer and long story short, when I went to my appointment to pick it up, the store’s Internet was down so they could not complete the work. Did they call to let me know that was the case? That would be a big “no!“ Did they apologize? Again – another “no.“ I asked them to call me when the Internet was up so that I could go back. Did they call? I guess you know the answer to that. Really poor service all the way around."
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