Subway 4080 W Broadway, Robbinsdale, MN 55422

"The longer I stood there waiting on one of the TWO employees to acknowledge me or take my order, the more I realized, I have food at HOME. So I left. They weren’t busy. There was only one customer in there and he was just getting done with his food, so it wasn’t like I was waiting on another customer ahead of me. I just don’t have time for people that don’t show good customer service. The least you could’ve done, was said “hello we will be right with you”. I’m adding the date and time, so no one else gets blamed for this. Today is Wednesday February 28th 2024 3:15pm"

"Ordered my food with an extra charge for mozzarella. The subway app says my food is ready for pick up, so my coworker goes to grab my food and no one is in the front so he waits till someone comes out. When they do they let him know that my food was not even started yet, so now he has to wait while on lunch. They finish my food, and he gets it back to work, to find out the mozzarella is not on my food. So not only did they not make my food when they said they had, but I was charged for items I did not receive. If they were busy I could understand, but no other guests were in the store. Very unacceptable."

"The sandwich was supposed to be a 6 inch white mixed cold cut everything, but cucumbers, green peppers and black olives. They gave me a foot long Multigrain Mixed cold cut with so much mayonnaise all over the wrap. All over the bread that the bread was torn. Mayo all over your hand. No pickles and so much vinegar when you open the sandwich. The juice ran off the paper. This is the worst Subway that I've had in about 5 years. It was so bad I called them and spoke to a worker and she hung up on me."

"I ordered ahead on the app and had an ok salad. The meat was chopped up and easy to eat, however, the veggies were not so those were not easy to eat. I guess the default Subway Club salad doesn't come with any dressings so it was dry. Everything was nice and cold though. The seating situation is poor so I can't recommend eating inside, especially in the winter. You're either in front of the counter, which has no space to get in and out if it's busy, or right next to the bathrooms, so you better hope no one has anything bad going on internally or you'll get to share a piece of their experience in there. This Subway could use a self pickup shelf like a lot of subways do, making for fast pickups and not having to bother the busy staff. I saw two different guys go into the bathroom while I was there, one being a customer and one being a staff member. I can't say it was the employee for sure but there urine all over the seat so either the staff member shared it or they simply ignored it. Either way it should've been cleaned up during or shortly after to go get proper cleaning supplies. When the employee came out they went back up before even being out of the doorway. I heard the sink water turn on for not even 2 seconds then they came back out. I know they have to wash their hands (they're supposed to anyway) when they help a new customer but that still leaves room to contaminate the door handle. They also could have touched cash for customer's change then the customer would have the contaminants on them and everything they touch until washing their hands next."