Ferguson Bath, Kitchen & Lighting Gallery
925 Decatur Avenue North, Golden Valley, Minnesota, United States
About the Ferguson Bath, Kitchen & Lighting Gallery
Ferguson Bath, Kitchen & Lighting Gallery is a premier home goods store located in Golden Valley, Minnesota. With a vast selection of high-quality furniture, kitchen fixtures, and lighting options, this store is the perfect destination for homeowners looking to upgrade their living spaces. Whether you're remodeling your bathroom, renovating your kitchen, or simply looking to add some stylish lighting to your home, Ferguson Bath, Kitchen & Lighting Gallery has everything you need to create the perfect space. Visit us at 925 Decatur Avenue North to discover the latest trends in home decor and design.
Photos of Ferguson Bath, Kitchen & Lighting Gallery
925 Decatur Ave N, Golden Valley, MN 55427, United States
Opening hours of Ferguson Bath, Kitchen & Lighting Gallery
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Ferguson Bath, Kitchen & Lighting Gallery
"Very nice place But not very affordable.. High-end merchandise. Customer service was okay Although the receptionist wasn't that welcoming.... Of course this is my own experience."
"I don't like leaving bad reviews, but Ferguson really disappointed us and when given the opportunity to make it right, they didn't. I understand supply chain issues, but the poor communication and rescheduled installation dates was beyond frustrating. They rescheduled us 4 times citing supply chain issues. In the end it took almost 17 months from order to our last appliance was installed. And I get it. Supply chain issues are a thing and I understand, but why set an installation date without knowing the inventory is en route? Then when our last piece finally arrived, Kent emailed us and said he wanted to bump us up in the schedule so no one takes our freezer. Like that's a thing? The installers might give away your freezer to someone else and then what, you get rescheduled. Then, when we finally had a real installation date, they didn't show up! My wife sat at home all day waiting for them and they never showed up. They said Kent rescheduled us without our knowledge. The installers send somewhat threatening text messages to confirm your installation date, stating you'll be charged $100 if you cancel within 48 hours. They canceled on us within 48 hours twice! Ferguson asked how they could make it right and I asked for the equivalent of about a 1.25% discount on our purchases which I thought was more than fair. They offered half of that in return. Keep it. High end appliances should come with high end service and that's not what we got. In response to your reply: This is classic. Instead of reaching out to us to try to resolve this you tell us to contact you. We already did that, several times. When given what we thought was a fair resolution you tried to negotiate it down. I’ve never experienced such bungled customer service in my life."
"This showroom is amazing!! Such beautiful products and the staging, everything about this showroom is amazing. If you want it, I’d venture to guess they’d have it. We found a fantastic light fixture, plumbing hardware and sinks and are very happy with all of them. Highly recommend!"
"Today I had exceptional service from Ashley Swenson at Ferguson. Calling at 4:45, I did not have high expectations that she would have any good news. Yesterday our plumber ran into issues with missing parts for installation of sinks, a slide bar shower and a tub filler. I was told by both the plumber and Ashley that this never (ha!) happened. Ashley asked if she could call me back after 5:00. Of course. Not only did she call me back after work day, but spent an hour with me asking questions for which I supplied various pictures and explanations. By the end of the call, she had a new sink faucet scheduled for delivery in two days, had identified the parts of the bar shower that she was calling Delta about in the morning, and sent me a parts list for the tub filler with an explanation of how a couple of connections were to be made. I was so grateful! This young lady knows her stuff and gave top notch service. I only hope I can relay all this to the plumber as well as she did to me. Thank you, Ashley!"
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