Banana Republic,

1060 Southdale Ctr, Edina, MN 55435, United States

"The store overall is great and the lady working in the fitting room was absolutely wonderful! Check out is another story. It took over 30 minutes from the point of getting in line to purchasing items and there was only 2 people ahead in line. Horrendous wait time to checkout."

"Snooty check out clerk, no help. Didn't feel like helping to replace an item purchased online that came damaged."

"I was in the store yesterday to exchange a few shirts without a gift receipt or BR account tied to the purchase. Randi, the General Manager, spent 25 minutes of her day sorting out the return to ensure we received the highest possible value on the items and ordering the replacements. I expected the lowest price in the last 30 days or so, which would have been perfectly fine as we didn't have a receipt from the gift, and I was just hoping to exchange the items for a smaller size without much out-of-pocket. I walked away with the items ordered for home delivery plus a great shirt Randi helped me pick out for my partner, and additional store credit. The time, patience and kindness Randi showed was certainly above and beyond. I walked away feeling very appreciative of the great experience at BR. And of course, the store was prestinely clean and the displays were impeccable."

"Overall, its fine. Spacious store, well stocked, clean. Staff was prompt to check on you when you enter. I do agree with the other reviews here that you do feel a little pressure to buy stuff from the staff. Trial rooms are neat. I like coming in her to feel the fabrics in person."

"Large store, fairly well stocked but horrible staff. I was looking for specific items & the lady helping asked several times to see the photo on my phone of the items I had seen online acting as if she wasn’t familiar with them at all & had no clue if they were in stock. She asked for assistance from a manager & although their system was “down” couldn’t help & were pushing me to order online. Walk up to the cash wrap with the 2 items I had located & right there next to the cash wrap were the specific pair of jeans I was trying to locate. Staff was rude, had no clue regarding their inventory, didn’t seem familiar with items & locations of where they were to be found. Understandable if it were a new sales associate but absolutely not from a manager."