Noodles and Company

"When 1,I was ordering the food customer service or cashier was not a friendly. 2,After I ordered my food 3,my meal took longer than usual even though it wasn't busy at that moment. And the cooker was standing there chit-chating rather than preparing my food. 4, at this restaurant they serve my on an clean tray 5, when Asked cashier she start arguing rather than solving problems."

"They staff had always been great, I come here weekly, and they are always attentive and courteous today. I actually made a mistake. My order not only did they fix it for me, but they said it was merely to make sure I remained a satified customer. That's how customer service should be. I already was planning on continuing to come, but now I'll be there more often. Sarah and Wayne are great. I don't know what they make, but it's not enough. They are a big reason I keep coming back"

"I was in noodles & company (Crystal MN)i ordered in store and did not receive my small mac & cheese, it was paid for and still not an attempt to make it. I waited for about 40 minutes still no food was made in my order, although I did receive my beverage the rest of the order was still not there.we asked them if it was going to be ready soon and the cashier simply walked away and went to talk to the manager, she ignored us and went back.I understand that it was busy in there but I heard some employees make some comments about the amount of people there and how they wanted them to leave. Personally the food is good but the employees there were rude and not willing to listen. They have lost my interests in that specific location, I will not be ordering at the Crystal Noodles & Company anymore."

"I absolutely love noodles & company, my orders are almost always correct. Today however…they were not right, I ordered twice thinking my second order would fix the first order and it did not. BUT Sarah was very very helpful and I literally want to cry because she was so kind and fixed the situation. This will NOT stop me from ordering from N&C, thank you Sarah!!"

"Rose gave me the highest quality customer service I have ever bared witness to in a fast casual restaurant. She was professional, pleasant mannered, well groomed, and when the modification I wanted to make to a dish was not allowed, she was able to modify a completely different dish into my desired chicken parm tortellini. Not to mention the Coca-Cola freestyle machine, which is the only place I am able to get my favorite soda. It was a wonderful experience, and I will be coming back as often as I can allow myself to eat pasta!"