Old Navy

"DONT SHOP AT THIS LOCATION. I had a return outside of the 30 day window (62 days). The same item was on the shelf. The items had tags and I had a receipt. The manager lied to me about not being able to override the return. He lied to me again to say I should call the corporate number to get the return done. I called the number and was told they can't even see in-store purchases in their system. They told me the manager has the ability to approve the return. I left the store and went to a different one, where an associate instantly processed the return for store credit. The employees at this location completely refused to help and actively lied to me."

"If you are plus size this is not the place for you. Old Navy in general but this location in particular has now shown that they do not want money from anyone over an XL and I will follow suit on that and will no longer be patronizing any of their stores. The staff at this location were friendly. But since they do not seem to want disgusting plus size people in their fitting rooms, so be it! I’ve never been so insulted by a company and I’ve been big my whole life! Used to love and rave about their clothing but no more. Unfortunately for them and degrading to plus size people everywhere."

"Standard location, impressed with how well decorated the location was. Centrally located in the mall on the first floor. Great sections dedicated to men, women, children. Sales were advertised everywhere, I'm sure you can find a sale whenever you come. Staff were friendly and helpful although training new staff. Fitting rooms were plentiful, families were able to go in with the person trying on clothes. Isles were spacious, didn't feel squished when walking around a full establishment. I'll be back to see if I have a different experience!"

"I liked all the great sales they have. I was never approached by a sales associate. I am a bit of a stickler when it comes to providing excellence in customer service. Bought my son a pair of sunglasses they had on sale for $5!! So the deals there are fantastic. Maybe work on greeting guests. Otherwise I would have given it a 5 star review"

"Old Navy is ok. When there are sales going on it is worth checking out. Helpful staff, ok selection. It is similar to H&M and PacSun & Zumiez. not “cool clothes.” In any case, it’s nice to have weekends free to shop & stuff. The staff doesn’t intrude in people’s sex lives like Target staff keeps doing, so that is a plus. Similar to the clothing store Gap"