Dick's Vacuum

"My vacuum works awesome and looks great., thank you so much"

"Gentleman at the counter was very courteous and was quick and to the point. Had exactly what I needed! Will definitely be going back."

"I went in for a replacement Shark vacuum filter, as my lovely dog ate the one it came with. I was promptly greeted and directed to where the best fit of filter would be. I enjoy the small hometown feel of this store and will keep going there for filter replacements."

"Great service for just a bag of vacuum cleaner bags. Price was good too. Staff has good sense of humor since I did not know what exactly was the name of my vacuum, but they had a productive search on their records! Very pleased to say the least. In less than 10 minutes too!"

"Horrible service. I dropped my carpet cleaner off about 2 to 3 months ago, just to order a water tank because my current one have a small pin hole in it. However worked just fine. When I dropped it off, the service man was busy and said just leave it there and I will follow up with you. Waited 4 weeks, never heard a thing, so I stopped by to see if received my tank. They did not have it yet, said should be in, in a couple days. Went back a couple days later and they had it. Never ever did I receive a call. Went home, and now no water coming out of the new tank, but out of the soap tank, it was fine. Took it back and said this tank isn't working. The tank was a off brand for $65, did not have royal name on it. Waited a couple weeks called to see if they ordered a new tank, hr says haven't even got to it yet. Omg, I was pissed. I said just keep your tank and give me my money back. He said no return policy because I can't return it to royal. I said do you mean to tell me royal has a no return policy, let me call them and find that out. He then change his story and said that is his policy. Horrible horrible. Dick years ago was excellent, but this Mitch or whoever he is that took it over, is horrible. Horrible customer service horible service, dishonest. I am calling BBB next."