Caribou Coffee 7150 Humphrey Drive Baggage Claim HT, Minneapolis, MN 55450

"We just arrived in MPLS! After a 4am flight departure, and now it's 9:25an MPLS time and the ladies are rude and not opening up shop. Gates down, won't tell us when it will open. I always look forward to this Caribou when I enter MPLS but this is sort of crazy today!"

"This is a photo of my Spinach, artichoke and egg sandwich. Those 2 little green specks are the spinach I guess. Not sure if there is a shred of artichoke in there or not. Disappointing experience."

"One of the worst Caribou experiences I've had. All of the staff were slow and inattentive to the line forming. I think a couple were making drinks for themselves (?) Also, half of them were on their phones while I waited for my drink. The matcha was hot, but that's about all the positives I can give it. It was more milk than matcha. Their friendliness with each other at least carried over a bit when interacting with customers. However, after I paid the worker didn't even ask if I wanted my receipt, which I did, and just crumpled it up throwing it away."

"Filthy. Husband had to ask for something to clean counters off. Ordered hot chocolate for granddaughter and it burned her. How stupid do you have to be to make ANYTHING that hot??? The whipped cream melted before we sat down 4 ft away. I’ve been here before and the food was subpar as well as the coffee bitter. Thus is not ordering it this time. What do they care? They have a captive audience in the SW wing of the airport. MSP gets such rave reviews but this terminal 2-H gates, pretty much sucks for food choices. Too busy on phone to care?"

"Dirty & Flies everywhere. I ordered on app and barista gave me almond milk instead of oat and set it on the counter not filled to the top. I also paid extra for marshmallow and it just tastes like watery coffee. :/ This is my first time trying caribou AND being in Minnesota and i was so excited ): Disappointing. The just egg flatbread was good though!"