Dogwood Coffee - Northeast

"I love Dogwood's coffee, but I am very disappointed in their service. To summarize, I had 20 minutes to run in, grab some beans and an espresso. I did not receive my drink within 20 minutes and had to leave without my drink. I reached out to dogwood through their email explaining my situation and got no response. Details: I had about 20 minutes to kill and figured I had time to run in, get some beans, an espresso, and be on my way. I walked in, grabbed my beans and was third in line. I figured 20 minutes is plenty of time to get my espresso. The cashier was chatting with the current customer and it took about 5 minutes for that one customer to get their order placed. Cashiers were changed, and the customer in front of me and myself got our orders placed in a minute or two. Just under 15 minutes should be plenty of time to get my espresso right? Apparently not. Turns out a group ordered before I arrived so there were several drinks that had to be made first. Normally, this is fine and I have no issue. However, in the roughly 15 minutes I had left, a total of 3 drinks were served, not counting the one hot chocolate that went to the customer who took 5+ minutes to order. I try to be understanding of an order queue, but 15 minutes for 3 drinks is not acceptable. The main barista making beverages seemed more interested in watching customers than making drinks. There was a noticeable line of already poured shots waiting to be made into drinks. I decided to leave without my espresso since I did not want to be late to my event. I reached out to Dogwood to explain my situation to see if they could help. I never received a response from Dogwood. I was very disappointed in Dogwoods customer service. I believed they would remedy the situation, but I never received any acknowledgement or anything. They make great coffee, but I cannot stand behind their service."

"Love the vibes. There are tons of seating options, so it's a great place to work or hangout. The match here was pretty good, but it leaned more towards the milk heavy side."

"Great espresso and Rishi tea choices. A few fresh bakery items. Didn't try the coffee. Definitely a great place work. Plenty of outlets and the background music was a good fit and not loud enough to disturb conversation or work."

"Incredible coffee, fun atmosphere, and they offer some packaged gluten free pastries from Sift, a GF bakery in South Minneapolis! Made my day!"

"Second time being here, first time enjoying my drink at the coffee shop. The staff felt genuinely nice and greeted me immediately. The menu is extensive and I tried something different and got the chaga chai. Menu said it had hints of cacao and mushroom - accurate (even if not my most favorite flavor). Seating inside was full so I sat on the patio-plenty of seating out there and perfect on a fall day!"