Dairy Queen Grill & Chill

"Waited in the drive through behind 3 cars for 25 minutes, my chicken strip basket didn't have any sauce in it and they forgot to give me my drink, I just wanted to leave at that point. Last chance they get, no more visits from me"

"I placed an order for 2 for $5 burgers. They had absolutely nobody inside or in the drive thru at this time. It took them over 10 minutes to get me my food. No reciept. No napkins and the burgers were awful !! Teammates were very rude and i definitely think they did something to my food. It didn’t taste right and I was horribly disappointed. Will never go back. And that sucks because it’s located near my work."

"The service here is always terrible, and I’m finally done giving them chances. The staff is always rude and the food is rarely correct. Go elsewhere, this place isn’t worth your time. Once was missing a burger from my order and when I asked where it was I was told that they were out of bread. How did the manager take my order and not know they were out of bread? Did they just give me my order and hope I wouldn’t check it until I got home? Tonight I ordered two blizzards in the drive-thru. They were both already melted and one was completely wrong. When I went in store to explain what was wrong I was interrupted by the cashier asking “what is that”. I repeated myself and the guy in charge told me “that looks right to me”. Then the girl remaking my blizzards argued with me about what I wanted in it. One remade blizzard was still wrong but it wasn’t worth it to keep being argued with."

"The entrance here is a little hard to turn left into, or drive across W Old Shakopee to get to it. So, be careful. It is connected to the parking lot of the MGM mini-mall, so I turned turned right into W Old Shakopee, went down the way, then I turned left into that parking lot much more easily. And again the left turn onto W Old Shakopee via the exit from Dairy Queen is even worse. I'd say take a left into the parking lot and drive through that to take a right onto France Ave South with the light at W Old Shakopee. The interior is clean and has good seating. The customer service was busy, but friendly. I went at 730pm. So, I decided to skip the drive through. Customers at most quick stop places like this, have a hard time getting their paper towels into the garbage can, so it was "piling up," but otherwise clean. Environments look so different between day and night. I tried to get a night shot of the front, but I guess I didn't..."

"Hard to beat this place on a hot summer day. The thin mint girl scout cookie blizzard is quite good, but trying my daughter's very cherry chip blizzard, I have to say hers was better. Another family member has a chocolate dipped cone and really enjoyed that. The dining room is back open. Woohoo!"