Braaten's Quality Auto Service
1700 South Washington Street, Grand Forks, ND 58201
Hours open
Monday:
1:00 PM - 5:30 PM
Tuesday:
1:00 PM - 5:30 PM
Wednesday:
1:00 PM - 5:30 PM
Thursday:
1:00 PM - 5:30 PM
Friday:
1:00 PM - 5:30 PM
Saturday:
1:00 PM - 4:00 PM
Sunday:
Closed
Photos
Location & Phone number
1700 S Washington St, Grand Forks, ND 58201, United States
About the Business
Braaten's Quality Auto Service is a trusted car dealer and repair shop located at 1700 South Washington Street in Grand Forks, North Dakota. With a commitment to providing top-notch service and quality vehicles, our experienced team is dedicated to keeping your car running smoothly. Whether you're in need of a new vehicle, repairs, or maintenance, Braaten's is your one-stop shop for all your automotive needs. Visit us today to experience the difference in quality and service.
Reviews
"Being from out of town, my vehicle wouldn't start and needed to be towed to a shop. With my family's limited time and extreme urgency for leaving the next day, Bratten Auto answered my phone call and accepted my truck late on a Friday afternoon. Not only were they able to get my truck running the very next morning, but Ryan and the crew were extremely helpful and professional throughout the ordeal. We highly recommend Braaten Auto for their knowledge and customer service, they were life savers on this occasion. Thanks again!"
"Recently had an older domestic car into Braaten's north location. Had recently had an oil change at one of the big dealerships in town that informed me I had an axle seal failing amongst other things on their checklist. The manager at Braaten's (Ryan) was very upfront with me and explained that there was a small weeping of the seal. However that given the age of the car, and the very minor nature of the leak, that it wasn't a necessary repair at the moment and to just continue monitoring it every so often. It most likely will be a non-factor for the remaining life of the car. He could have done the expensive seal repair and I would have been none the wiser but instead i just had a few dollars of routine maintence. Braaten's gained a new customer as after this visit, if they tell me something is needed, I will trust that it's actually needed. I fully recommend them."
"The mechanics at this shop are excellent. They’ve provided incredible service at a reasonable price unlike many other mechanics in town. I intend on exclusively utilizing their service moving forward. 10/10."
"Only place that actually took the time to discuss options besides ordering online and giving off the energy of they hated the fact I even asked them to do what their job required. When I popped into Braaten’s shop it was personable didn’t feel like just another company taking my money without the acknowledgment we are both humans. Appreciate you Ryan! Thank you for helping out in a very timely manner. When I was on the verge of giving up. The fact all these places advertise tires and rims yet don’t have anything in stock or even sell rims."
"I wish I could rate this higher, Ryan at the front desk was very nice. They fixed my vehicle in a timely manner and so far I’m pleased with the work. However the transparency that I received on my bill was anything but satisfactory. Ryan told me the part was around $1000 so i told him I would go online and see if I could find it cheaper.(same part and part #) he said by doing this they couldn’t warranty the part or service, I said that was fine. After receiving my bill I saw labor was $200 an hour opposed to $145. When asking Ryan about that, he told me shop rate is higher for outside parts which was never discussed with me. At 7.5 hrs of labor is an extra $412 so the money I saved on the part I ordered is down the drain and now I have no warranty on the job done for pretty much the same price I would’ve paid if they ordered the same OEM part. If this would have been discussed with me I would’ve just had them order all parts and paid same price but with a warranty."
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