Bruegger's Bagels 3558 Winnetka Avenue North, New Hope, MN 55427

"writing this review as I currently wait for the longest cream cheese bagels of my life. no one in line, no one in the store, three employees but two of them are chatting while the third takes all the time in the world. unreal. bagels weren’t fresh. wish i hadn’t tipped."

"The employees that work there do not want to be there and it shows! beyond slow. They all seem clueless. 25 minutes. I finally got my bagel/ salmon the bagel was a few days old. -sad"

"I have been going to Bruegger's Bagels weekly for the last 21 years. This location's problems are a symptom of a widespread decrease in the quality of the restaurants. Very depressing atmosphere. Walked in on a Saturday morning and was not greeted by either of the two girls working. No music playing or anything, did not feel very welcoming. No one sitting down to eat. You now order at the register rather than talking directly to the person making your bagels. I don't understand the reason for that at all. It seems like it makes everything more clunky. Imagine if Subway did the same thing. The one girl at the register, bless her heart, could not remember more than one item at a time. We had to repeat ourselves many times to get everything down. Bagels were pretty doughy and chewy. Nowhere near as good as they used to be (bubbly, dark speckled crust, etc.) I am deeply saddened by the changes in Bruegger's in the last few years. I want so badly for the business to return to its former glory."

"Definitely not the best bruegger’s. Got a dozen today and over half have black char of some kind on them and/or are squished. This is the worst experience I’ve had there but is somewhat consistent with past visits, will have to go elsewhere in the future, which is unfortunate because I live nearby."

"I've had a great bagel every time I've been here. However, it seems like they close when they want to, so I don't go nearly as often. I wish they stayed open consistently until 2pm, how it's listed. I wouldn't recommend showing up later than 12:30pm, since it's been closed every time I've gone after that. I also wish their dining was now open. It still says it's closed."