Domino's Pizza

"Ah, the legendary Dominos at 5164 Central Ave. They certainly have a knack for turning a simple pizza order into a thrilling saga of cancellation drama and managerial theatrics. Picture this: a $150 online order, deemed too colossal for their taste, summarily axed from existence by the self-proclaimed store manager. Upon gracing the establishment with my presence, I was greeted by the epitome of rudeness masquerading as a store manager, who, in a fit of impulsive decision-making, decided to cancel my order without a second thought. As I attempted to reason with this paragon of customer service, I was met with a barrage of excuses and accusations, as if daring me to question their authority. The cherry on top? The manager - or should I say, the self-proclaimed general manager - who seemed more interested in flexing his vocal cords than resolving the issue at hand. Oh, how I longed for the contact information of the elusive owner, only to be met with repeated refusals and dismissive remarks. But fear not, dear reader, for there is hope in the pizza universe. I swiftly took my business elsewhere, to the Dominos on Johnson Street, where professionalism and efficiency reign supreme. In less than 30 minutes, my $150 order was fulfilled without the need for melodrama or ego clashes. So, to those contemplating a pizza venture at the infamous Dominos on Central Ave, brace yourself for potential outbursts and consider exploring greener (or cheesier) pastures for your pizza cravings."

"Service & pizza were good except that I ordered green olives & got green peppers. I didn't check the box until I got home (lesson learned) but just picked peppers off. Hadn't eaten from this store before. Pizza was good, staff was courteous & friendly. Will order from them again."

"Our delivery driver Timothy who drives in an orange vehicle speed into our parking lot to our door. Once we saw him from our apartment balcony we sent down a person to receive our order. He then speed off to another entrance without communicating us that he was here and then left with our pizza order. I called the driver and asked him to turn around within moments time as I watched him speeding out of our parking lot. He said this happens all the time and I explained he didn’t wait even 30 seconds at either entrance for us to receive our order. I told him I tipped you! He seemed not to care and said we just had to call the customer service like as though it was a regular occurrence to him. I’ve never had a pizza order drive off on me like this in my whole life. Times are changing. We spoke to the manager Katie shortly after who we explained what happened to us and she took side with Timothy who clearly lied and shouldn’t be delivering pizza. Katie did not help our situation as a store manager and said it was our fault that we weren’t outside in the winter waiting on Timothy. No pizza. No service. Dangerous driver. Won’t be back!"

"HORRIBLE. They forgot one of my items, and I tried to call back and was on hold for over 10 min. I called a total of 5 times and was on hold for over 40 min in total. Unacceptable. Then I wrote to corporate and 2 weeks later finally heard back from General Manager Katie. She was nice enough to offer a credit. Cool. I call to use my credit and it needs to be pick up only. What, why! And then they wouldn't use the 6.99 med 2 topping coupon because I wanted ranch vs tomato sauce?? Making it a "specialty" so full price. Just ridiculous it's the same thing I order everytime. I'll probably never use this location again, which is sad because they are the only location that delivers here. Katie - good luck."

"Was redeeming a free pizza from the app, ordered 20 minutes before and waited, employees blasting loud music with offensive words. Pizza wasn’t garlic’d and was missing toppings. Employee took it and threw garlic on it but handed it back and didn’t bother to fix the toppings, this is not the experience I’m used to from dominos and I do not appreciate this. Posting a pic of the missing toppings"