Goodwill - Alexandria

"I might be old-fashioned, I have a hard time purchasing a used t shirt for $10"

"I’d like to say this. Our large family has donated to Goodwill for years. We are disappointed with your service (or non service). We are disappointed with: 1. Your return policy. It’s ridiculous to sell products that people can only try out at home, and expect them to come back and quickly look for something to exchange it for. It’s a terrible policy for customers. Why not give your customers a choice of return for exchange or cash back? 2. Your prices are exorbitant, compared to other thrift stores. 3. Your discounts for seniors only reaches that small percentage of us who can go there only on certain days. Why not let seniors have a discount any day of the week, when they are able to get there? Most seniors are living on meager social security checks. Please reconsider this policy. 4. To ask us to “round up” to the nearest dollar is rude, when we’re already donating our items , and donating our payments for items. I’m sorry, it’s just rude. Thank you for listening, and please consider revamping your policies. Sincerely, Kori Williams Minnesota customer"

"Walmart has brand new clothing for similar prices. You will find an occasional, reasonably priced item at Goodwill, but most is overpriced - especially when you consider they get all the stuff they sell for free. Try other thrift stores."

"Just incredibly expensive. Everything they sale is given to them for FREE, it makes absolutely no sense. This company and CEO is GREEDY. It’s no longer about helping people and others trying to budget like me. No longer shopping here or any Goodwill."

"Each time I stop in, I find topnotch items at great prices. From vintage clothing, everyday clothing for the kids and husband to home decor; I would recommend stopping in at the Goodwill in Alexandria. Always great customer service too."