Feldmann Imports Service Department

"Always great service here. Everyone is very nice. You get your car back in a timely manner."

"Don’t go there for a free diagnostic- they’ll charge you 245$. This place is no way near 5 star service."

"Selection not that great service dept is great.. sales team is awsome but have not yet been able to buy a car from them usually end up going to sears imports I always get a better deal there I've tried everytime to buy my mercedes from feldmans but have been unable to get any deals EVER.."

"Terrible customer service! John Pheiffer is disrespectful and arrogant. I took my new car in because the air conditioning was blowing 90F heat in the middle of the summer and I had a couple of small chips on the paint. They said it was nothing wrong with the air conditioning. They charged $250 claiming they fixed several chips and when I got home I noticed the 2 chips was still there. Called John back and left several messages. I haven’t heard from them since"

"Super sharp folks here. Stopped by to diagnose an issue with start/stop. They found the issue and confidently explained how it was caused. Did not try to oversell other issues, great honesty. My favorite part of the experience was the explanation was done on video and sent to me. The only part which wasn’t so great was the wait time. It was not something they can completely control, so plan for alternate transportation ahead of time. Still worth the full 5 stars."