Caribou Coffee 2211 11th Street East, Glencoe, MN 55336

"Friendly barista, they were quick in making my drink and yes it was delicious. I had an iced honey lavender latte."

"This particular location has been more of a miss in terms of quality of product in the recent months. I get the same drink across all Caribou locations and in the last 6 months this location has been either making the drink incorrectly, not filling the cup all the way, and then never stir/shake the drink either. I always get an oatmilk carmel espresso shaker, today's visit the coffee was extremely bitter, when I got home I had to add milk (like a pretty large amount) just to balance the drink out and make is salvageable. There was a 1/2 inch gap between the drink and top of the cup, I am aware there this is going to be some sort of space left but it's never been this much, and all other locations don't seem to have this issue. Because of the gap left and the bitterness of the coffee I'm assuming that someone is making the drink recipe incorrectly. I have reached out on prior occasions to the corporate account and they just load up a free drink and apologize, say they'll address it and then don't as it continues to be an issue. I'm all about second and third chances but this has been countless tries with this location. The employee's themselves are always in great spirits and I've never had a bad interaction with anyone at the location. I really hope they can work on the product quality and improve."

"Always get coffee here and the manager is awsome! The few times my order got messed up she fixed it right away!"

"I've been going there since they opened and today was one of the worst experiences I've ever had here. I waited for a small caramel espresso shaker for 20 minutes while all staff members were singing and dancing, my drink was still made incorrectly. My food was over cooked to the point it was so hard I couldn't even bite into it. Maybe if the employees were more worried about customer satisfaction than singing and dancing my order would have been correct."

"We went here while in town and it was an amazing experience. The line wait was about 4 cars and only 10 minutes. Our drink was great turtle mocha cooler, and I asked for a water and they gave me it in a nice cup. The drive thur looks a little different then most as a pharmacy drive thur is right next to it but it didn’t impact our experience in a negative way at all! We will definitely return in the future!"