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Golden Valley Tire & Service
600 Decatur Avenue North, Golden Valley, Minnesota, United States
About the Golden Valley Tire & Service
Golden Valley Tire & Service is a premier car repair and tire store located in Golden Valley, Minnesota. Our experienced technicians provide top-notch service for all your automotive needs, from routine maintenance to major repairs. We are dedicated to keeping your vehicle running smoothly and safely on the road. Visit us at 600 Decatur Avenue North for all your car care needs.
Photos of Golden Valley Tire & Service
600 Decatur Ave N, Golden Valley, MN 55427, United States
Opening hours of Golden Valley Tire & Service
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Golden Valley Tire & Service
"I've had my car serviced by Golden Valley Tire & Service a number of times over the last few years and have generally had a very positive experience. This last time, though, was a mixed. Setup an appointment for a Friday to get my tire looked at as it was leaking air. When I arrived the night before to drop off the car, they helpfully indicated that the tire was still under warranty from when I had bought it from them a few years ago and that they would try to repair it. At that time I asked if they would be willing to add to my appointment an inspection of the car for safety concerns. The car is an old 1998 Corolla that has not been in for repairs for a number of years, so I was concerned that there could be items that really needed to be fixed. They gratefully agreed to add that to their efforts. Received a phone call the next day indicating a. that the tire was fixable (so no cost) b. the inspection had found a number of things to repair. c. that one of the employees had broken the driver side door handle trying to get into it. I was happy and grateful for the assistance in prioritizing the repairs and we reduced the items to the most important items. I was told it should be ready the following Tuesday, but unfortunately the repairs to cars in front of mine and the repairs to my car were delayed, so it didn't end up being completed until close of business on the following Thursday. That said, they were really good at calling daily with a status adn they did offer after noting the delay on Wed. that i could get a loaner, but I was able to work my schedule to not need the car so was not concerned with the delay. The only real disappointment I had was that on Friday when I picked up the car, I asked about me being charged for the door handle that they had broken. Basically was told it was my problem as a. the car was old b. the handle was plastic c. it was cold. I can't say I disagree with those statements as the car is old, and yeah cars have plastic pieces and yeah Minnesota in winter is cold, but still seems wrong that I am fully responsible for repairing a piece of my car that was functional when I dropped it off and then broken by them. There was not an attempt to take any responsibility, reduced price or even an apology. I'll leave it to the reader if my expectations are unreasonable, but will say I was disappointed for that in what was generally a positive experience 3/12/2024: Just following up (belatedly) on Golden Valley Tire & Service response. While I appreciate the offer to discuss, it feels like that should have happened when I broached the issue in person, so don't really feel like taking any extra effort. Thank you just the same. I was going to leave this alone, but have been debating the need to express my confusion about the reference that there was an effort to contact me as I was unable to find any record of a missed call, email or text message on any of the medium that was previously used to communicate with me. I hope that I just somehow missed a venue that was tried, but can't help but feel this is pertinent to my review."
"I ran into some front bumper issues today at work. Immediately took it in here since my job is down the road. They took a look at it and quoted me how much it’ll be for the damage. I let them know I couldn’t afford anything at this time but what they did to make my day better was put zip ties until I can go back. I truly appreciate this place for that! I will be coming back for sure"
"This shop is a hidden treasure! The staff efficiently handled my car, providing quality service at a fair price. What stood out was Jim at the front desk. His welcoming demeanor and deep knowledge not only put me at ease but also ensured that I received the best care for my car. He laid out all the details—no hidden surprises or unnecessary extras. This level of honesty and clarity is rare and greatly appreciated. I'd definitely recommend this shop for their reliable service, and professionalism."
"Service is always top notch. They hire experience to take care of customers properly. If they don't have something they can usually order it. Just purchased a set of snow tires and for the first time maybe ever, I DIDN'T have to drive back to the shop & have them rebalance the tires; something that has happened just about every single time I've bought from Discount Tire. Can tell these are dead on 0.0 balanced. Thank you GVTS!"
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