McDonald's,

1490 Babcock Boulevard, Delano, MN 55328

"Coffee wasnt hot. No napkins in the togo order. Food was ok."

"Went through the drive thru. Did NOT get all of my order!! By the time I realized I was already home, in Rockford! This is not the first time this has happened. I should have reported it the first time! So I called the store, phone rang 30-40 times & finally Verizon came on & said the number was temporarily unavailable. I don’t know what it will take to make this right but at the moment, I paid for my meal, I’m hungry & short of driving all the way back there, there’s nothing I can do about it!! I am a hungry, angry woman right now!!"

"Whatever happened to filling the fries to the top of fry container!?! I ordered a large fry and get the amount of a medium if im lucky. You guys are going to be in a world of hurt when Culver's opens."

"Put a mobile order in at 8:15pm. Arrived at the Delano McDonalds at 8:50 and using their app put in our parking space number for carry out. 15 minutes passed while we watched probably 15 cars arrive after us and get their food via the drive thru and we still had no order. Tried calling and no one picks up. There’s also no voicemail. After 4 or 5 rings you get a dial up internet noise. Tried going into the store but the door was locked even though the door states the inside should be open until 10pm. If a teen hadn’t let me in I doubt my order would have ever been made. After I asked about our mobile order some lady barked back they don’t do mobile pickup after 9pm. The app doesn’t state that anywhere. I asked where our order was as we put it in at 815 and put our spot in at 850 and she said not done, only 2 people were working. Just as she said that a third person walked up front while multiple people were making food. I’m no math whiz but I’m pretty sure I’d need 2 hands to count the number of people that were actually working as she said that. To top it off while waiting for my order I had the pleasure of hearing them bad mouth me in Spanish as they had no idea I also speak it. Finally got home to discover they messed up our order. Had over an hour to make 2 happy meals and a meal and they couldn’t get it right even with all that time. Won’t be back. Whoever manages this place needs to retrain their employees or whoever owns it needs to find new managers. The place is an absolute mess."

"Extremely disappointed with my visit. The robot menu board needs a lot of kinks worked out to make it more easily understandable and user friendly. I ordered a no-bun option for my burger, but added all the extra charge veggies. For burgers which are supposed to be cooked fresh at the time you order, mine was clearly not, and looked more like a rewarmed pattie from the dollar menu instead. The tomatoe was so thin it was barely visible. The lettuce was wilted and there was barely any there at all. This was all pointed out to staff, who simply apologized, turned their backs and carried on. Even my wife's chicken nuggets were quite bad, and tasted like cardboard, probably from being sitting for a at least an hour or two before being warmed up to give to her; they certainly were not freshly cooked, either. The coffee machine was broken, as well. Both my wife and commented we could easily understand why this McDonald's was completely empty at the height of what should be the supper rush. We will NOT visit this location again. If I could give a 0⭐ rating I would. Completely disappointed!"