Tires Plus

"I scheduled an oil change and tire rotation on 12/7/23. They quoted me $120 with the tire rotation. I had a $15 dollar off coupon. I figured it would be approximately $105. Now this seemed expensive to me but I was a little overdue and needed it done. I do put full synthetic in my car. I show up to my 4 o’clock appointment at around 335. They didn’t take my car back till almost 430. I didn’t even get out of the shop until after 5. I asked them to top off my fluids which was not done. Then the total comes out. $140 after the “$15”. During my time there I asked several times if they needed to see my coupon. The clerk said no every time. I get my bill and there is not mention of a coupon anywhere. I asked them why my oil change would have been $155 as that seems extremely high. They said oil prices are high. Mean while I called around and all other places are under $100 for full synthetic and generally gave free tire rotations. My wife just got an oil change done and it was $70 without rotation. My car takes one more quart of oil than hers. We got the same oil according to the receipts. I just don’t know how they can be charging people over $140 for an oil change and tire rotation. I DO NOT RECOMMEND BRINING YOUR CAR HERE. I certainly will never be doing business with them again."

"Fantastic customer service! Andy was great. He managed to get my daughter's car in for a tire repair, on a super busy Saturday. It was a life-saver for my daughter as she was driving back to college the next day."

"I was there on 09/12/2023. I had my wheels balanced. As a result, they couldn’t remove one wheel because they couldn’t unscrew one bolt. They suggested that I pay them $160 to remove this one bolt... Crazy. Of course I refused. As a result, I discovered that on one of the wheels they did not put the caps back on the bolts. I returned the next day, but the consultant was different and he did not look for them. He took my phone number and address and said he would let me know and send me the caps because I needed to move to another state. Several days have passed, no one has sent anything or even called. I wrote them an SMS, but they didn’t even answer me. Terrible service. Please take action and return my caps to me"

"My tire had a huge nail in it. Called as soon as they opened and spoke with Andy. He was able to get me in at 10 a.m., even in the midst of a bunch of scheduling challenges with other customers. Very professional. My car was ready to go within 35 min! He also helped me get the best deal on this as well as any other repairs in the future. Great job, guys! Thank You."