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JCPenney
3902 13th Avenue Southwest, Fargo, North Dakota, United States
About the JCPenney
JCPenney is a well-known department store located at 3902 13th Avenue Southwest in Fargo, North Dakota. It offers a wide range of products including clothing, furniture, home goods, jewelry, and shoes. With a reputation for quality and affordability, JCPenney is a one-stop shop for all your shopping needs. Whether you're looking for the latest fashion trends, stylish home decor, or a special piece of jewelry, JCPenney has something for everyone. Visit their store in Fargo today to experience their excellent customer service and diverse selection of products.
Photos of JCPenney
3902 13th Ave SW Suite 200, Fargo, ND 58103, United States
Opening hours of JCPenney
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of JCPenney
"Floor associate had poor attitude, asked a simple question that she responded in an annoyed tone, unable to answer my question, I asked who might know? She rolls her eyes and radios another associate. Within seconds of not hearing a response from the radio, she rudely claimed they did not have the item. Look just cuz you hate your job or are miserable in life, doesn't give you the right to reflect it on customers. Lately so many people lack professionalism in customer service/retail and yet store execs wonder why they can't keep doors open. Do better."
"Got some good bargains. Store standards have improved"
"A few months ago I had purchased a watch from the local JCPennys in Fargo, ND. Today, while my wife did the Wednesday PokemonGo activities, I went into the store (wearing the same watch I purchased earlier so it should be visible on camera, it is a shiny gunmetal black watch on my wrist) as they were advertising Black Friday deals. I look at a few other watches, found some I liked, and made a decision to come back to buy them when I got paid. I then went and waited for my wife in the mall food court no where near the store when an African American man wearing a tattered black hoodie with no name tag or other indication he worked for your store came up to me and complimented me on the watch and asked to see it. When I handed it to him, he asked why I took it from his store. When I replied I didn't I bought it earlier, he asked why I gave it to him. I replied that if I am going to be robbed of a $10 watch, I am going to give it to them. He then told me he saw me rip it out of a box, so I asked him to show it to me, and he said he had it over at the store, at which time mall security came over. He lied to them and said he wasn't accusing me of anything, and when I called him out using his own words "take it from HIS store" "rip it out of the box" he admitted I was right, so he admitted to mall security that he was lying. They then reviewed the cameras in the security booth, and he left to check something in his store. He eventually just called back to the mall security and said I could take the watch. Did not come to personally tell me this, had someone else do it. I went back to the store to demand an apology, and told the cashier I "would like to speak to the store manager on duty". The same guy who lied to me and made false accusations answered the call, meaning he was the on duty store manager on 11/15/2023 at the West Acres Mall JCPennys in Fargo, ND. He said he had all he needed and that he wasn't going to apologize for making false accusations and lying. I was understandably upset and said some insulting words to him (I never threatened him or acted violent towards him), but as I was walking out, he decided to follow me, likely to make sure I "didn't steal anything else" Since the $10 watch I purchased months earlier was sooooooo precious to him, I tossed it gently back in his direction for him to have, because again if I am going to be robbed of a $10 watch I paid for, he could have it. I have purchased many items from JCPennys over the years, mostly clothing since they have an excellent Big & Tell Men's clothing section, as well as some kitchen appliances, and even registered for a few gifts there when I got married, but after this treatment, if I need anything like that, I will become one of the millions of Americans giving my share of that market to Amazon, at least they never have accused me of theft, even when I reported my packages missing/stolen and they shipped me replacements. I look forward to hearing about JCPennys going the way of K-Mart and Sears."
"Mom found a nice winter parka system she was interested in, but chose not to get it since it wasn't on sale. It was fun visiting with 2 of the women Mom worked with years ago when she worked there. We found some great prices on dresses and clearance bras. The best find was tighty whities for my Dad who thought they stopped making them."
"We came in as a group of two. Second Hair stylist talked us out of hair coloring because she thought we couldn’t afford what we wanted. As though I didn’t book online to see what the prices were. I saved up money for these appointments. Booked in advanced. We decided to not waste our money and just go with a trim. Plain and simple. During the appointment, hairstylist asked if my mother wanted her bangs trimmed, but she said no and proceeded to trim them anyhow. The first appointment today cancelled on me as we were coming from Waubay, SD and we had passed just passed Galchutt, ND. Mandi R cancelled because her other appointment was taking longer than she had thought. :/ what’s the point in booking these appointments when they are going to get cancelled and/or talked out of because they think we’re too poor to afford them? Had planned on tipping 50% of total cost, but now. No tip."
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