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Swanstrom Auto Repair
1616 Hazel Hill Road Southeast, Alexandria, Minnesota, United States
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About the Swanstrom Auto Repair
Swanstrom Auto Repair is a trusted full-service automotive repair shop located at 1616 Hazel Hill Road Southeast in Alexandria, Minnesota. Owned and operated by Terry Swanstrom since 1991, our team prides itself on providing honest, reliable, and quality repairs at fair prices. With over 40 years of experience, Terry, his son Dan, and our lead technician work together to offer the best and most cost-effective solutions for our customers.
For 25 years, Swanstrom Auto Repair has built a strong reputation based on word-of-mouth advertising from our satisfied customers. We prioritize the needs of each individual customer, ensuring they receive exceptional service without unnecessary upselling or overcharging. Our goal is to treat our customers like family, providing them with the same level of care and attention we would want for ourselves.
Operating Monday through Friday from 8 am to 5 pm, we are a family-owned business that values our customers and their loyalty. With a focus on maintaining fair prices and delivering high-quality service, Swanstrom Auto Repair has become a go-to destination for automotive repairs in the Alexandria area. For weekend appointments, please give us a call.
Photos of Swanstrom Auto Repair
1616 Hazel Hill Rd SE, Alexandria, MN 56308, United States
Opening hours of Swanstrom Auto Repair
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Swanstrom Auto Repair
"This business was on my “Mom list” of recommended auto repair places close to my sons college. Their customer service, prompt repair and fair prices are so much appreciated. I have to say what a comfort it was to have my son and his car taken care of from a distance and feel confident we weren’t being taken advantage of. Thank you!!"
"Recently have been chasing an AC issue in my fiances 2015 sonic. They did an amazing job making sure we knew exactly what was going on and when. We were in the hospital having a baby the day the car was done and they let me leave it after paying to pick it up when we could and it left with amazing working AC. Couldn't of asked for a better experience."
"Amazing service! They were friendly, knowledgeable and fair in their pricing. The part that they replaced required taking off the manifold, so the guys were forward-thinking and changed the bad spark plugs while they had access, saving me a future headache. I appreciate that type of honesty and fairness in a business... especially when it comes to my vehicle. 10 out of 10 recommend and we will bring all our vehicles there!"
"I never give five star reviews, but in this case Dan and his staff at Swanstrom earned six stars. It was Friday morning, and I required immediate auto repair. I am new to Alexandria, and did not have a prior history with another mechanic in town. I was given a few names of reputable service stations, but they were all booked up. Then I called Swanstrom, and Dan answered. Dan said he had five bays full of vehicles already being serviced. I explained I was new to the area, had just one day off, and needed to drive to the cities, with a small blizzard supposedly rolling in around noon. I begged Dan to just take a look, and I would wait in the office for an estimate. Dan hesitantly agreed, so I made my way to the shop. Upon arrival, I was greeted by the shop's mascot. A good natured black lab, that enjoyed good ear massage like anyone would. I waited patiently, and Dan eventually advised me that I had a serious need for an oil change, and that I only needed minor repairs regarding my innitial concerns. I told Dan to address the oil change, fix the other issue, and I would leave a happy man. Here's the kicker! Upon completion, one of his staff mentioned to me in the lot, "Hey, your tabs are expired." In my recent relocation to this area, I had totally forgotten to update my tabs. So I immediately went to the motor vehicle registration office and obtained new plates and tabs. By now the snow had already started falling, I was running late but feeling lucky, so I drove back to Swanstrom and told Dan I did not have tools in the car and needed to get out of town before the storm rolled in. Dan advised me that the plate screws were stripped and would have to be cut off, which took his staff longer than they were hoping. Dan, being the class act he is, did not charge me for me pushing my luck and requesting the additional assistance. Needless to say, I have a new mechanic. His name is Dan, he mentioned his mascot's name when I arrived, but I was too worried about my issue and busy petting him to remember. But I'll be back, and pay more attention next time, when I ask for his name again from Dan. PS: I'm attaching photos of other motorists that did not fair so well with the blizzard traveling conditions. Fortunately, with my repairs and alert driving, I made it back in one peace...all thanks to Swanstrom. Keep up the great work guys!"
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