Pro Fast Auto Salvage & Towing 19530 Minnesota 28, Glenwood, MN 56334

"Whoever I was talking to on the phone was very rude and unprofessional I believe his name was Chris, all i asked was when the part would be pulled and he got very hostile and said if your in such a hurry go get it somewhere else and don’t be so inpatient and when I asked if the part was rusty he didn’t answer my question and said well it’s a 20 year old car what do you think like what? The part I took off the car had zero rust just cause it’s old doesn’t mean it’s gonna be rusty, even though the part was probably sitting next to him and he could have looked at it and said yes it has a good bit of rust. Would not recommend pro fast auto unless you really need to, whoever checked me out at the counter was fine though and I believe he was a parts puller but he had good customer service, maybe you guys need to retrain some certain employees how to talk on the phone, I also picked up some parts from a local salvage yard and told them how great customer service they had and how pro fast auto is terrible and slow to pull parts and they agreed and said they have had bad experiences with them…. Along with multiple buddies saying they would use pro fast auto again. Also they are very slow to pull parts every salvage yard I’ve used has the part ready within a couple hours of me calling and it took them 2 days almost. 110% would not recommend pro fast auto"

"Chris at counter was incredibly rude and difficult. Hung up on me. Their one page website says customer service is their top priority, that's a laugh. Chris needs some serious anger management, and a different job, not working with people. Avoid Pro Fast Auto, LLC."

"You can certainly give them your business if you don't mind how they treat people! Waited a week for parts then got sworn at and told they aren't going to sell them to me. 100% true story. Haven't met Chris, but the guy obviously has anger issues and has no concept of customer service or common courtesy. Real jerk from the jump, can just tell in the tone, then this. Like I said, if you're okay with them swearing at people and not doing what they say they're going to do, go ahead and shop here. If you have standards for how the people you do business with behave, probably look somewhere else."

"Please do not make me out to be the bad guy.......Nothing fast about the salvage part, good luck if your out of State trying to get a part shipped or even a call back...Said they would call me back with in a couple days its only been a month , I am sure by that time all the parts i need will be gone, If your short of help do what any business would do and hire people . As you know like you said when your running a business like that some people will never get ahead and they wonder why"