Caribou Coffee,

3175 25th Street South, Fargo, ND 58103

"The team in side family fare at the Caribou coffee is very reliable. Very customer, friendly and warm."

"I usually love all my experiences with Caribou however today was not one of them. I arrived and only one gal was working. I stood at the ordering area for 12 minutes before I was even greeted or acknowledged. Being busy is completely understandable as a previous fast food worker I understand, however it is important to still make sure you acknowledge your customers. She had poor customer service, a lack of eye contact and didn’t seem like she was interested in helping me. In total I waited for 19 minutes for my one drink. My drink was well made however I probably won’t be returning to this location as customer service is also extremely important."

"Kind and curtious staff, happy hr starts at 4 or 5pm every day.price can't be beat.Quality matches that of Star bucks.Definitly worth checking out.I had no complaints usually only 1 person working please consider leaving a tip."

"I just left this Caribou Coffee. I frequently visit the Family Fare they are located inside of so I also regularly visit this Caribou. Let me tell you, this Caribou is one of the worst ran coffee shops to ever exist. They have no idea how to properly schedule staff. There have been times where wait times have been up to 30 minutes! Today, we were standing at the register waiting to order, and it looked like there were 4 people who had already ordered that were waiting for their drink. While standing at the register, the lady working very rudely says "it's gonna be a wait, you see all these people, they are still waiting for their drink." My gosh. First, at least be pleasant when you explain that to customers. Second, there were only 4 customers ahead of us, which is probably $20 worth of drinks. If you can't handle a $20 rush, than how do you expect this business to turn a profit? There is always only 1 person working, and that person is never capable of swiftly handling over 3 customers. It would be a disaster if this place were to ever see drink orders in excess of 4 customers or $40, as that would probably make wait times closer to 45 minutes. You actually have a very good product but your wait times and customer service are very subpar. To anyone who sees this. Visit the Starbucks across the street. You will be treated much more kindly and receive your drinks in a timely manner without being spoken to in a condescending manner."

"I'm recently new to this whole World of Coffee. On Sunday, I went there and tried to order something. The barista treated me pretty poorly since I didn't know how to order correctly. She told me that we weren't Starbucks and didn't know what I was talking about. Somehow I ended up with my espresso and today I went there during noon. Waited a good 20 to 30 minutes and no one was there. This sign was left behind. Pretty bad service."