Norris Pool & Spa

"This company did not return calls for service after several calls."

"I called Norris pools because I need help. Getting my pool back to normal, called add left a message. Call it again, left a message, no responce. They're not reliable. Never, ever will do business with them again."

"There hasn't been anyone there for several weeks and there's nothing posted on the door. Not sure if they're still in business. If you call the recording says to visit them during regular attire store hours of 9-5 M-F which I have done and again doors locked with no note on the door."

"Let me tell you what, these guys saved me so much money but just being honest and willing to share there knowledge. Honesty is hard to find sometimes... This pool shop had always been a great experience and helping hand. Thanks Again"

"I WILL NEVER GO BACK TO THIS PLACE AGAIN!!! I needed a new pool light installed in my in-ground pool. I called at least 15 times and left MULTIPLE voicemails. Not once did they reach out to me!!! How embarrassing!!! I finally had a chance to drive there after work and on my way there I called 3 times with no one answering but when I arrived the door is wide open and the RUDE older guy was just sitting in the chair. I asked him if they could fix it for me and he said “No we don’t do that anymore it’s better if you call an electrician” and then had the nerve to say “ We can do it but our tech is at least a week and a half scheduled out.” This company is HORRIBLE when it comes to professionalism and I have had family and friends that have had said the same thing. They have lost me as a regular customer. I rather deal with calling someone from Phoenix, Chandler, etc. and also like other comments had said SINCE LAST YEAR they were supposed to come out and check my light wiring and never came! So done with this place..."