Apex Carpet Cleaning
3616 West Thomas Road, Phoenix, Arizona 85019
About the Apex Carpet Cleaning
Apex Carpet Cleaning, located at 3616 West Thomas Road in Phoenix, Arizona, is a trusted general contractor specializing in carpet cleaning services. With over 20 years of experience, our family-owned business is dedicated to providing top-notch service to our customers in the greater Phoenix area.
At Apex Carpet Cleaning, we offer great discounts for whole house cleanings and are happy to provide a quote for your specific needs. Our team of experienced professionals is fully background checked and drug tested for your peace of mind. We take pride in our attention to detail and strive to exceed your expectations with every job we do.
Our friendly and courteous service team is committed to ensuring your complete satisfaction. We guarantee high-quality, affordable cleaning services for residential and commercial properties throughout Phoenix. Contact us today to schedule your next carpet cleaning and experience the difference with Apex Carpet Cleaning.
Photos of Apex Carpet Cleaning
3616 W Thomas Rd #1, Phoenix, AZ 85019, United States
Opening hours of Apex Carpet Cleaning
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
06:00 - 22:00
Reviews of Apex Carpet Cleaning
"Let me start by saying that I was a little nervous to start the process of hiring a cleaning service. I'd never done it before, I had no idea what to expect- and I was on a budget. But Apex relieved all of those worries from the start. Came out for an initial consult and cleaned my area rug, it was thrifted, and it looked several shades brighter after they were done. He proceeded to give me a very reasonable quote for my tile floor (I live in an apartment, and the grout- no matter how much I mopped and scrubbed, was never clean. We just wore shoes inside because our socks and feet would get so dirty.) They came this past Saturday with a team and had my whole place (and my couch!) done within the hour. And let me tell you, I couldn't be happier. You can visibly see the difference. I can walk around with socks or bare feet; it just feels clean. And the couch all around feels better to sit on and smells great. I am truly happy with the results and will absolutely be calling them again for my chairs, rugs, and tile. 10/10, I absolutely recommend them to anyone. (Tip: Pay in cash! Made everything easy to handle!)"
"Complete sham artists. They agreed to clean my Persian Rug ( cost $4800 ) ..... had no idea what they were doing. Ruined the rug... colors blead and now its an outdoor patio rug. Owner initially accepted responsibility and said they had a water leak in their facility. Said he ( Rich ) would turn in an insurance claim but then balked and refused to make the situation right. Despicable!!"
"Move out and needed a professional company ASAP Rich was booked but made time for us. On time, professional, affordable, and did an excellent job. Military family. Will be referring him to my Veterans.Boots to the ground OUTSTANDING."
"Rich came out and extracted water from carpet due to AC leak. Provided excellent service and around my price range! Quick response and service was done the same day within an hour of calling the company. Will definitely recommend and work with the company again with any issues in the future."
"My experience with this company was not so pleasant, and I wish I could give 0 stars. We had to have them come out when a sprinkler outside the townhouse we rent busted and flooded a downstairs bedroom. Our duplex management hired this company to come out. We had a man named Rich come to our home and pull up the carpet. He did vacuum up all of the water and left 3 large fans for us to leave plugged in, for what turned out to be 48 hours, in order to get all of the moisture dried up. Afterwards he did put the carpet back and cleaned the carpet. That sounds like it should have more than 1 star, but my issue is the customer service or lack there of. 1) The man, and the female partner he came with, don't know how to knock on a door but just tap. I live in a two story townhouse. No one can hear TAPS on a door. He would then call or text my sister, the woman he originally met, asking why no one is answering the door. Maybe because no one can hear you tapping. 2) Rich used a tool to pull up the carpeting in my home, but when all was said and done he just laid the carpet out without tacking it back down. 3) Because he felt there was water behind an area of the baseboard, he cracked the baseboard to let it dry, didn't let me know he was going to do so by the way, and then told me I needed to tell my management to fix that once dry because that's not what he does. 4) He "cleaned" the carpets in under 6 minutes. That's a short amount of time for an area that had been sitting in a decent amount of water for a few days and smelled like it was already molding. 5) When leaving my home, instead of telling me he was done so I could close and lock my door behind him, he just left and left my damn door open. I guess maybe he could have whispered he was done so I didn't hear him. Needless to say I am happy that I am not the one who hired this company, because I would take you to court for your shoddy service."
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