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Taxpayer Advocate Service Office
4041 North Central Avenue, Phoenix, Arizona 85012
About the Taxpayer Advocate Service Office
The Taxpayer Advocate Service Office is located at 4041 North Central Avenue in Phoenix, Arizona, United States. This institution, which falls under the accounting and finance category, is an independent organization within the IRS that ensures every taxpayer is treated fairly and understands their rights. The advocates at this office can assist with tax problems that individuals are unable to resolve on their own. They offer free IRS tax preparation assistance for qualifying taxpayers and provide resources such as VITA/TCE income tax assistance. The Taxpayer Advocate Service also upholds the taxpayer Bill of Rights, which outlines the rights and protections embedded in the tax code. Stay informed with the latest tax news, blogs, and Tax Tips from the National Taxpayer Advocate. The advocates at this office will work with you to resolve your tax issues and ensure that you are treated fairly throughout the process. If you know of a tax issue that affects a large group of taxpayers, you can submit it through their Systemic Advocacy Management System (SAMS).
Photos of Taxpayer Advocate Service Office
Stop, 4041 N Central Ave #1005PHX, Phoenix, AZ 85012, United States
Opening hours of Taxpayer Advocate Service Office
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Taxpayer Advocate Service Office
"TAO doesn't even answer the phone in Phoenix. Instead, they ask that you fill out a form and send it in. Since corresponding with IRS and TAO repeatedly since June 2023 has not resulted in an intelligent response, how is filling out another form supposed to help? This is not service, this is a run around. This degree of incompetence and disregard would not have been tolerated during my 24 year tenure with the IRS. Things sure have changed since I retired 16 years ago."
"My 2021 tax return was held up for over a year due to their scew up and it spread to 5 IRS office's. Finally the local Taxpayer Advacate got it resolved. I would recommend you use it but it takes time. Four months in my case. BUT RESOLVED"
"I e-filed my 2021 tax return in March, 2021. It showed received and accepted by the IRS and I had a refund due. However, It went unprocessed for two years. I got no where the IRS website or phone support trying to find out what the issue was. I never heard of the Arizona TaxPayer Advocate Service before and just became aware of that service early this year. So I contacted them in February, 2023. I don't know what they did, but they finally got the IRS to process my tax return for 2021. Without their help, I would really have a mess with 2022 taxes due date coming soon. Thank you so much for the assistance with my case."
"What a waste of time. Says to contact if you are having financial hardship. I guess being homeless, and saying im sorry is supposed to help. Useless services. What a waste of tax payer money. They do absolutely nothing. Extremely unprofessional and not all on the same page. Hire a real attorney, this place is a joke. Do not recommend."
"I was supposed to get a call 2 days ago. I've waited around at home for 2 days straight to ensure I didn't miss the call but none had been made. I've tried multiple times to leave a voicemail but it won't let me saying it's full. I'm in a deadline and don't know what else I can do."
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