CJ's Tax Advantage 8401 South Kolb Road, Tucson, AZ 85756

"Jean is fabulous, comes to our house, got a hold of this this year when we didn't contract her. We had complicated taxes and overseas income for a number of years and she was fabulous. I would highly recommend her to anyone."

"Jean was horrible with her response time, if she did respond. I uploaded my tax information to them on 02/23/2022 and did not get any confirmation of receipt. I emailed on 02/28/2022 to see if they received everything okay but no response. I emailed again on 03/02/2022 asking for someone to take 2 minutes to respond. Jean finally responded to let me know that she was working on my return. On 03/03/2022, Jean asked for more information, which I provided that same day. She finally finished my return and we went over it on 03/07/2022. She eFiled the return. The next day (03/08/2022), I noticed some errors on the return. I should have caught them the day before but I missed them, as had she. Instead of recording a property sale, along with closing expenses, she depreciated the property for the entire year, increasing my tax liability and keeping the property on record with the IRS. I emailed her about this error on 03/08/2022. She replied to my email on 03/09/2022 stating that she would look into it. I hadn't heard anything for weeks after that and emailed her on 03/25/2022 for an update. It's 04/14/2022 now and I STILL have not heard from Jean. I ended up finding another accountant to fix her errors and recommend that everyone use someone else. Her non-responsive nature and lack of accountability of her errors are highly unprofessional."