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H&R Block
16605 East Palisades Boulevard, Fountain Hills, Arizona, United States
About the H&R Block
H&R Block is a trusted accounting and finance institution located at 16605 East Palisades Boulevard in Fountain Hills, Arizona. With a reputation for excellence in tax preparation and financial services, H&R Block is dedicated to helping individuals and businesses navigate their financial needs with expert advice and personalized solutions. Whether you are looking for tax preparation assistance, financial planning services, or investment guidance, the professionals at H&R Block are here to help you achieve your financial goals.
Photos of H&R Block
16605 E Palisades Blvd, Fountain Hills, AZ 85268, United States
Opening hours of H&R Block
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of H&R Block
"I would give it a zero if I could. Using them last year after having a bad experience 25 years ago I was willing to give them a second chance. The office is filled with people who are not exactly 1st stringers. The analogy to a football team would be these are the people who were cut from the team but found a job with H&R. I will make this short but you have to hear what happened. I was going to be given a credit on my taxes (up to $200) but the employee did not know how to input it into the system. In fact NOBODY in the office did. Mind you nobody there was under the age of say 65. Computer systems seemed foreign beings to them. They actually asked me to "go to the bank and withdrawal cash" for me to pay them their fee. No credit card, no check, asked for cash! I walked out in mid-sentence. If you have a very easy, and I mean easy return they could possibly do that. I would say this is the Mcdonalds of tax preparation but that would not be fair to McDonalds. This is a large corporation hiring people who may or may not know the tax code and getting the minimum wage of tax preparers. Buyer beware."
"Great Service they over the years had been social and very open to all my situations had answers"
"Update... My last review is missing. I received an email saying The Office I visited Last Year for 2021 taxes had moved. Find Another Location. This office is still here. lol I HAD NO INTENTIONS OF GOING BACK To This Location. I've been using various Block offices for 30+yrs depending on where I lived at the time. This is only one I had a problem with. So to keep business with Block do owners of franchises and Block say an office is closed if a customer is unhappy? 2021 Tax season. My disabled son and I were treated very poorly at this location. Despite me having made an appointment 2 months prior and asking the lady who did my taxes if she had ever done the tyoe of return before...She said Yes. The Lady didn't know how to do my taxes. She said (I've had never seen that before) IRS 2014-7. I was treated like a tax cheat. I brought all IRS docs, and prior tax returns. Her tone was offensive as well as that of woman in front. The woman at front desk did not make me feel as if she wanted OUR KIND in the office. Rude from time we walked in until I had the nerve to ask about the fee. My taxes have stayed the same for many years, but every Block office charges vastly different prices. I was asked to fill out an office survey and I was honest. She calls me up screaming saying they had done a good job. 2 things she was not with me when my taxes were done, nor was she the lady who I spoke to when I made the appointment. I told her dont ask for a survey if you cant take criticism and only want compliments. My time and money are just as important as anyone else's."
"Mirta was a pleasure to work with. She asked all the right questions, was knowledgable and so quick! I truly appreciate your work & look forward to working with you in the future."
"This year for filing our taxes for 2015, we decided to make it easier to file and get questions answered. My husband made the appointment and stated that the person doing our taxes had 10 years of experience. However, her last name was Spanish. It turned out to be the worse service we have ever had. Her language was absolutely horrible. I couldn't understand a word she said. I wanted to leave as soon as she spoke, but didn't want to insult her. We were charged $185 for a half hour of her broken English. That's $370 an hour. This person wasn't even an Certified Public Accountant. Quite expensive, I thought, as it turned out we ended up doing a basic filing. It was a complete waste of our time. Also, she had us do an electronic signature to ad to our forms, but didn't show us the forms until the end. I was totally unhappy with this service. I WILL NEVER use H&R Block again. WHAT'S WRONG H&R Block hiring a person who CAN'T CLEARLY speak English. We were put in a very uncomfortable situation. Also, I felt the office was totally unprofessional looking. I wear better clothes to sit and watch TV. Although the person was a pleasant person, we shouldn't have to be put in a situation such as an English barrier. We did our taxes in an office in Fountain Hills, AZ. I gave one star, but I would have give "0" stars if available."
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