H&R Block 1655 East Indian School Road, Phoenix, AZ 85016

"Was not worth the money I spent to have my tax refund check be reissued because my address was entered incorrectly...and now because of this I'm unable to pay my rent. Thanks alot HnR Block."

"If I could give no starts I would. After my experience here I will never use H&R Block again. I paid for my federal taxes to be done since I had attempted it on my own and thought I was doing something wrong (turns out I wasn’t). I paid for them to e-file my taxes and left. Turns out she never filed my taxes, and when I called to get this resolved all I got was “I can’t help you” and no helpful information on how to get it resolved. The only advise I got was to come in Friday night and wait; they wouldn’t allow me to schedule an appointment or leave my information for the person who filed my taxes to contact me. The app is useless, there is no way to contact anyone except to call the location. Absolutely terrible. I can’t imagine what it would be like for someone who would need help in the event of an audit, probably the same “I can’t help you”. Don’t waste your money here, there are much better companies. Update: I called the number provided below and after an hour of being on hold with different people answering and routing me to “someone else who can help” again I was told they can’t help me. STAY AWAY, this place is awful and useless and has caused me so much stress."

"If I could give a lower review I would. All I heard was a bunch of, I'm sorry, after I took time and asked all of the right questions yesterday for my appointment today just to find out it wasn't true. Years ago I stopped using this company for this reason, the employees do not know what they're talking about. Good luck to those folks out there who still use this company, the knowledge of taxes and fees is just not there when it comes to this company. No I rarely post reviews however, people who are thinking of trusting them to file taxes need to know their lack of knowledge before they enter the building with important irs documents. You don't have to listen to me of course but that's my personal experience twice now so I'm out for good this time."

"My Taxes were prepared with the utmost skills and a very knowledgeable agent. Although they were prepared much more rapidly than I had ever had them done before, I felt the Mr. Steve T. @ the Indian School location covered all the basis and asked and answered the necessary questions to complete my tax documents."

"Though I believe I am fully capable to do my taxes on my own there is is really only one reason I continue to come to H&R block and that is because of my tax analyst Andrew Barrett. I know that I can always trust Andrew with all my information and getting my taxes done properly to make sure I am not missing anything. He is a very personable guy and easy to talk to making the whole tax filing experience a fast painless process. I will continue to come to H&R block every year for my tax needs as long as Andrew Barrett is around. Chancey"