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Jackson Hewitt Tax Service
6150 South 35th Avenue, Phoenix, Arizona, United States
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About the Jackson Hewitt Tax Service
Jackson Hewitt Tax Service is a finance institution located at 6150 South 35th Avenue in Phoenix, Arizona, United States. While our tax advance loans have ended this year, our Tax Pros are still ready to help you maximize your refund. Our convenient drop-off service allows you to leave your tax documents with a Tax Pro for processing, with a quick call to review your final return and e-signing. Our professionals are bilingual, speaking both English and Spanish, to assist our Hispanic clients.
Conveniently located inside Walmart, you can get your taxes done while you shop, with a guaranteed maximum refund. While Refund Advance loans are no longer available this year, we offer appointments for in-person tax preparation, drop-off services, and assistance with IRS letters. Book your appointment online or call us at (623) 849-4480 to secure time with a Tax Pro.
Whether you need assistance in English or Spanish, our Tax Pros at 6150 S 35th Avenue Jackson Hewitt are here to help. Trust us with your taxes because when every dollar matters, it matters who does your taxes™.
Photos of Jackson Hewitt Tax Service
6150 S 35th Ave, Phoenix, AZ 85041, United States
Opening hours of Jackson Hewitt Tax Service
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
10:00 - 18:00
Sunday:
Day off
Reviews of Jackson Hewitt Tax Service
"Thank you Elisa for helping me with my taxes. You made the process very easy. U did a wonderful a job. Sharon Cheatham-Brown ."
"Elisa Josytewa was so helpful and quick to file my tax forms. I would say she was very polite and very competent at her job. Differently will be coming back next year as well."
"Elisa was very patient very nice and helpful! Definitely will be back next year. Give her a raise!"
"DO NOT USE THIS JACKSON HEWITT...BEWARE CONSUMERS THEY OVER CHARGE AND LIE TO CLIENTS. The office location has provided me the worst tax services ever and I PAID $825. I forwarded all my documents to them the day prior. I made one appointment at 2:30 and I called at 2:30 but it already been canceled so I made another one for 6 pm. Upon arrival Elise seemed nice and customer friendly. Nina Nguyen who actually prepared my taxes she went over in detail my W-2 the information my daycare I thought everything was good. She finished at 6:50 pm. I accepted the rapid refund service. She showed me that my bill was $825 more than I've ever paid for my ugly enough because I sent my tax documents prior to the appointment it only took us 30 minutes to get my taxes done. After going to the entire interview Nina advised me that I would hear from serve American Express who does rapid refund within an hour advising me of how much I would be getting back on my refund. She gave me the prepaid debit card explain to me how it works she said because they were closing that if I didn't get the if I didn't hear from American Express within an hour to contact her but she would probably be leaving so I could contact in the morning. I checked several times at night no refund no email from American Express.I spoke with Elise she advised me that that they had to do an employment verification I said I've never heard of anything like that I asked why no one had contacted me to let me know I also asked how often does that happen and at least explain that they were busy and they had customers and that they probably do an appointment verification on two to three people a year and that it was a system. She said until they did the employment verification and got it back from my employer that they would not be able to submit my refund. I contacted my employer whose office was closed I left a message and called my direct supervisor and asked him to do an appointment verification so I can get my taxes. During the Jackson Hewitt interview conducted by Nina, the tax preparer questioned did the taxpayer live in GA or when did taxpayer relocate. The taxpayer advised that at no time did she reside in GA she was simply a remote part-time employee. The taxpayer questioned that she shouldn’t need to file taxes in both GA and AZ as she did not work nor live in GA only worked remote for the company. Nina advised that she had to file in both states. Yet, Taxpayer inquired with how that was possible as no states taxes had been paid by the employer in AZ. Nina stated that she had to file in both. Nina filed taxes in AZ with a return amount of $75.00. Obviously, the taxes were not calculated accurately as the taxpayer’s employer did not pay AZ taxes. Nina did not walk the taxpayer through the requirements of GA state taxes, nor did she perform a GA interview. Yet, the taxpayer was advised that due to the multiple states she would have to pay either $740.00 today if she paid with credit/debit or cash for the filing of the return or $825.00 if she wanted the fees to be deducted from return. (1) Jackson Hewitt advertised no fees for rapid refund and provides no rate list available to clients of charges related to additional forms. Nina advised the taxpayer that she would receive a text from Amex Serve within 1 hour advising her of the approved refund amount. Nina continued, “in the event you receive no text give us a call. We close at 8:00pm and it’s 6:50 so most likely we will be closed by then. So if you don’t get the text, give me a call first thing in the morning. And I will figure out the problem.” The taxpayer followed all the instructions given to her by Nina and activated the car read the printed material provided with the debit care and the return. Not to mention, the taxpayer did not provide the taxpayer a copy of the completed tax forms, only the forms provided to Nina in preparation for the initial tax review, and the one-page"
"Elisa helped me, and she made the process so easy and quick. Super helpful and explained everything to me. This was my first time at Jackson Hewitt and I’ll definitely come back."
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