Credit Union West

"It is such a pleasure to experience great service! my thanks to Victoria for her professionalism, skill, an amazing customer service. A few weeks ago, I set up a savings account with my partner and we worked with George. Same excellent professionalism and customer service. I highly recommend the Kierland location and Credit Union West! I have dealt with them for many years, and they continue to exceeded my expectations! They are a great team! Well done, Victoria and George!"

"I drove all the way from Tempe AZ to this location, where I have been before in the middle of the night to make a cash deposit but the 24 hour ATM machine was inoperable/turned off. Now I have to drive to Peoria to make a cash deposit and most likely, it won't be in time so I'll get charged an overdraft fee."

"Getting to the Scottsdale Branch was a thousand times easier, in fact it was simply easy to get to, find, and park. 44th Street in Central Phoenix was awful to get to. George was incredibly helpful and patient."

"Went in to CUW intending to close out loans and close account. We had such a pleasant experience with Nick, that I am adding to my account and intend to get their great rate 6.0% CD! My son opened one up and moved all of his money from WF! Thanks Nick!"

"I wish I never got approved for the loan I carry with credit union west. This is by far the worst customer service or "member service" I've ever experienced with a bank or a company period! I am beyond disappointed and dissatisfied, I cannot say enough bad things about them. I am saving to just pay the loan off and never look back! Less than 1 star... The lady Kim I spoke with today was rude and couldn't care less about my situation at all! Again, I cannot say enough bad things, they are cold and heartless when they talk at you because they do not talk with you to come up with a solution they just say too bad and charge you for the inconvenience you caused...."