Wells Fargo Bank 2187 El Mercado Loop, Sierra Vista, AZ 85635

"I have tried to contact this (actually all SV locations) by phone for days, and after following prompts a message states "bankers at this branch are unable to answer your call at this time" and instructs you to use online or mobile app services. What I need cannot be accomplished online. I am out of town and unable to go to the bank in person. My only option for contact was to make an appointment. I made the appointment, but no one has contacted me. Wells Fargo does not seem to understand the significance of customer service, especially regarding financial matters. Update: After reading a plethora of negative reviews I went ahead and sent an email to SLSocial who responded to other negative reviews, but it came back as undeliverable. This is unbelievable."

"Fully staffed since you closed the drive through huh? Yeah right."

"A surprisingly stress-free visit. A very open, airy branch, with quick service and very pleasant tellers."

"I like this branch!! I always get treated well. The other day, a young man named Torren assisted me. Very good customer service. Very efficient. He's is an asset to the institution. PS, I hope the right people see this. Because I only do do Google reviews. Good job Torren!!!!!"

"Poor customer service from the manager Ray who boasts he has 36 years experience. No greeting, no smile, sits at his desk offering no help while I waste 3 hours. He gets in another situation with another customer as we are there. Refuses to close the guys account or negotiate a Wells Fargo check. I just don’t get it. 30 years with them means very little to Ray."