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SN Appliance Repair
609 North Scottsdale Road, Scottsdale, Arizona, United States
About the SN Appliance Repair
SN Appliance Repair is a trusted repair service located at 609 North Scottsdale Road in Scottsdale, Arizona. Our team of skilled technicians is dedicated to providing high-quality appliance repair services for a variety of household appliances. From refrigerators and dishwashers to washers and dryers, we have the expertise to quickly diagnose and fix any issue. With years of experience and a commitment to customer satisfaction, SN Appliance Repair is your go-to source for reliable and affordable appliance repairs in Scottsdale and the surrounding areas. Contact us today to schedule an appointment.
609 N Scottsdale Rd, Scottsdale, AZ 85257, United States
Opening hours of SN Appliance Repair
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of SN Appliance Repair
"I was introduced to SN through my home warranty company. After seeing the 1.2 star review I was concerned. However, I must say they showed up when they said they would, diagnosed the problem very quickly, ordered the correct part ( computer board for refrigerator ) came back when they said they would, and completed repair very quickly. Saved our Thanksgiving. Thank you Slava. I will say that Slava is a very busy person and sometime may come across as being short, but that is just his personality in my opinion. The man knows his stuff."
"I had just moved into my new home and I was cursed by my home warranty company to use these crooks. My appointment was for 3 appliances. This was 03 December. He came out and kinda fixed one and was going to order the parts for the others. It is now 18 January, and im still waiting. Call backs are always with the response that he will have to call me when he gets to his shop, but of course he never does. Here we are 45 days later, still no call back. Never. Not even once. I contact my home warranty and it turns out the SOB lied to them and said the work was completed and he already got paid. Im sure if you look up "crook" in the dictionary it will say " see SN Appliance Repair""
"Slava was dispatched to our home through our home warranty to repair a broken dishwasher. Speaking on the phone with him was frustrating as he lacks any semblance of customer service. He would shout at me and speak over me on the phone when I asked questions. When the parts finally arrived, he was quick to call and come out. However, during the repairs his phone would ring off the hook and he would swear loudly even thought my young children were upstairs trying to do remote learning. At the end, because the swearing was getting to be too much, I went down and he barked at me, "Do you have superglue!?" Not something you want to hear when I professional is trying to fix a major appliance. He claimed the adhesive on the control panel was not good enough. Turns out, since I had to fix his shoddy work, he did not clean off the prior adhesive residue before putting on the new control panel sticker. I had to fix it myself... He seems very stressed and clearly doesn't want to have to deal with customers."
"That Slava is a tricky one. If you fill out their online form for a 10% discount, not only will you not see a discount but you are guaranteed to have them show up. I unfortunately read these reviews after filling the online form out. I was called in a timely manner and originally got a quote over the phone for $130 for a replacement ice maker and $99 to install it. I said I would think about it, but then called another repair business because of the reviews. Slava showed up and when asked if he was with the second repair business I called, he said yes. It wasn't until I saw the top of the work order that I realized this was actually SN Appliance and now my bill was somehow $302. Since the ice maker was already installed and I recalled the other reviews, my decision was to just pay the amount to get him out of my house. Buyer beware with this business for sure."
"Today Slava showed up to help us with our dryer. The dryer was not heating up properly. After taking apart the dryer and finding out the issue(the heating element) he quoted us a price of $274.18 for the repair. While having a few similar parts pulled up on my computer, I asked him how much the part itself cost, and he told me $130. He also told me that the parts on my computer were nothing like the part that we needed. I also asked him how long it would take him to repair it and he said about 30 minutes. This means that the remainder of the cost would be $144.18 for labor. At that rate, the cost of labor would have been $288 dollars an hour. I told him that I would not pay that much, but wanted to negotiate. He refused, so I asked for the $75 deposit back, and he charged me a $70 diagnostic fee that was not discussed beforehand; I got $5 back from him. I found the exact part on Amazon for $35. He was dishonest about pricing, and charged an arm and a leg for labor. I will be fixing it myself for a total of $104, including Slava's $70 diagnostic fee. The part number is 8577441 heating element for Whirlpool Cabrio dryer."
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