Eugene Appliance Services 7024 East Dixileta Drive, Scottsdale, AZ 85266

"Eugene has helped me very well over the past years. If I ever need anything fixed, I call him first."

"I had Eugene out twice to repair my dishwasher because it wasn't draining. Both times he said it was fixed and left. Each service call was $75. The problem was still occurring, and when I called Eugene to fix it and then he told me the main pump and drain pump needed to be replaced, with parts and labor totaling $325. I agreed to pay that amount as long as he gave me a credit of $150 for the two service calls where he came but didn't fix the problem. He said he wouldn't provide a credit since he cleaned the dishwasher during his service calls. I told him the dishwasher didn't need to be cleaned, it needed to be fixed so it would drain. Lousy service. Avoid using him at all costs."

"Eugene has worked on our dryer in the past. Out of no where, he begin refusing to do work for us. Stating something about too much traffic. So we left him alone for about 6 years. I texted him today, he was rude to me. I asked if he could come fix our refrigerator. He begin by asking for the model number. I gave it to him. His next words were, “Ugh! Is your address ________?” I replied yes, and asked why did you say ugh? He gave an excuse as he’s done years prior, stating he couldn’t come do work because of the traffic and not having time, etc. Then I believe he blocked my number. Totally unprofessional."

"I called Eugene at 4:30pm to get help with a refrigerator that was not cooling. I had a terrible time getting a quick response from my home warranty company. Eugene was at my house within an hour. He cleaned the compressor coils and charged less than he originally quoted. We need more people like this in the world! I look forward to calling him next time I have an appliance issue."

"Our dryer decided not to start. I called Eugene and he was able to stop by later that same day. He diagnosed the problem in short order and quickly made the necessary repairs. In about an hour, the dryer was up and running. First class service, knowledgeable professional, timely response, and reasonable pricing. It doesn't get much better. Thanks for all your help, Eugene. Much appreciated."