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Banfield Pet Hospital
24640 North Lake Pleasant Parkway, Peoria, Arizona, United States
About the Banfield Pet Hospital
Banfield Pet Hospital is a leading veterinary care institution located at 24640 North Lake Pleasant Parkway in Peoria, Arizona, United States. With a team of skilled veterinarians and state-of-the-art facilities, Banfield is dedicated to providing high-quality medical care for pets of all shapes and sizes. From routine check-ups to emergency services, Banfield is committed to keeping your furry friends happy and healthy. Visit us today to give your beloved pets the care they deserve.
Photos of Banfield Pet Hospital
24640 N Lake Pleasant Pkwy #105, Peoria, AZ 85383, United States
Opening hours of Banfield Pet Hospital
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 17:00
Sunday:
Day off
Reviews of Banfield Pet Hospital
"Its pretty incredible to me to see so many people write negative reviews about their experience here. I've found that it has less to do with the people administering care and more to do with the fact that their beloved pets are in need and sometimes, that doesn't work out the way we'd like it to. I recently brought one of our Doberman's in here because she has sustained a laceration to her mouth and was bleeding profusely. After rushing her to the back (before they are even technically open), they explained to me that with the severity of the bleeding, they recommended I bring her to a hospital ASAP. I did so and fortunately the bleeding slowed enough at the hospital to get a diagnosis and care plan. I called Banfield back with the care plan and they told me to bring my girl back in there and they would take care of her needs (at half the price). They were absolutely slammed with appointments all day but they still agreed to help and likely stayed late because of it. My experience with the entire staff was that of people who actually cared about our pets care as well as the impact it has on the owner's wallet. I am very appreciative of Banfield."
"Love this Lake Pleasant Banfield! We have taken our 2 small dogs here for years. Recently we were leaving town and our male dog was vomiting and had diarrhea. They offered to squeeze him in the next morning and help figure out if it was something other than his typical eating of leaves and junk in the backyard that was causing the issue. Fortunately he was fine the next morning and I was able to cancel. But I greatly appreciate they were willing to squeeze him in!! They are always good with our dogs and take the time to hear what we have to say also."
"Once again, I am frustrated with this place. If a person pays over $1000 for a wellness plan and brings their cat in, why do we have to ask the vet if the ears were checked? That should be part of the exam. Then I insist on having the ears swabbed to find out that my cat has ear infections. I hate that the animals are checked out of eyesight of the owners. Why? I also found out that I didn't get all the preventive services during a very pricey dental cleaning.... Is this how you all are wanting to make money...by shorting the care at the owner and pet's expense? Also, seriously, $49 for ear cleaning solution. That is highway robbery. Time to find a new veterinarian clinic that won't make a customer remind the vets about how to do a thorough exam. This wasn't the first time this happened. (Note: The vet techs were great.)"
"I recently visited Banfield, and while the clinical care was satisfactory, I couldn't help but become troubled by the interactions between the manager and the staff. While seated in the waiting area, I couldn't ignore the unprofessional and shameful behavior that unfolded before me, clearly causing discomfort among the staff. Such conduct is not only highly disheartening but also worrisome. We should never speak to others as she spoke to her team. This “manager” does not exemplify what it means to be a leader. It is essential to foster a positive and respectful workplace for the well-being of both employees and clients. I sincerely hope management takes the necessary steps to address this issue and enhance the environment. I will not be returning to this hospital and hope that this does not go unaddressed for the sake of the staff and Banfield, as this could easily be a legal liability."
"Down grading my rating. We've been Banfield customers for years, and with several dogs. We are going to cancel our wellness plan. Recently I needed to bring our dog in because she was sick, and the nearest appointment was a week out. We actually tried four different locations. They told me if it was urgent to see an emergency vet at my additional cost. What is the point of paying for care if you can't get in when you need it? Secondarily, they are not respectful of MY time. I was on time for my pet drop off, and waited 20+ minutes in a room for a tech to come in, plus another 10+ going over everything. They told me I could pick her up at two thirty, I arrived on time and paid then waited ALMOST 30 minutes for the vet to come out and speak with me and bring my dog out. That only happened after I went and asked them how much longer was gonna be. They wasted almost an hour of my time unnecessarily today and made me late for my afternoon meeting at work. I understand that things happen, But make me wait so long twice in the same day is just unacceptable to me."
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