Mountain America Credit Union - Queen Creek: Ellsworth Loop Road Branch 22024 South Ellsworth Loop Road, Queen Creek, AZ 85142

"Horrid branch and a horrid bank. The people are incompetent and lack customer care. They expect you to do every lift and ask but hold documents to themselves that you’d need to finish their ask. Their system is a joke - phone support and online. I’ve had a simply awful experience with this bank and will never return."

"So nice when you go in. But calling the phone number... what a pain! The voice activated person asks questions that you don't know how to answer and if you answer what you think you should... it starts all over again. Wanted to print off a statement and the representative told me to come in. What? How about you know how your website works. When he answered, got disconnected and he never called me back. Now waiting again on hold. Website isn't user friendly at all. Can't search for things."

"Top notch service and experience- Brennan G. was efficient and so helpful to us. He was thorough in helping guide us through all of our options to figure out what was best for us. He was prompt and so polite when answering all of my (many!) questions. We were recommended to Mountain America from trusted family and I now know why.. Brennan and his team have made long term customers out of us, we will return our business to them from here on out! Many thanks"

"Promptly greeted with very warm and welcoming staff. Brandon was extremely helpful and exhibited zero pressure. Facility is new and interior is architecturally beautiful. Exterior is reasonably conservative. Multiple lanes for drive up transactions as well as a shared branching cash deposit ATM. Services offered are more competitive than local credit unions. I've been a member of out of state credit unions for over 20 years and finally found a local cu that rivals those. Very impressed. Will be leaving my current local Arizona cu (whom charges a ridiculous monthly membership fee) for this institution and I would recommend you do too. Only complaint is drive up exterior layout is fairly awkward but fairly efficient."