Freedom Financial Network

"The overall program was definitely not worth it. At the start, they explain the program well but don't go over their fees. It seems like an awesome way to fix your debt until you realize they charge you 89 dollars for ever debt they "settle" which is simply them making payment arrangements for a slightly lower amount than what you owe. They also charge 10 for your monthly account which holds your money. If you can, take what you would have put towards their monthly payment and call and settle a debt yourself. While I understand they probably have a breakdown of fees in their lengthy contract it is not explained well at all leaving those fees somewhat hidden to try and gain clients."

"Spoke to Debbie who took all my personal information including my social security number and then said she couldn't verify who I was & said she couldn't update my phone number. Stated she couldn't make any changes to the account, but then contradicts herself and says she can take a payment over the phone. Guess what a payment IS a change to the account! DO NOT give these people your personal info because they are not gonna help you anyway! Poor customer service. I willl be moving my account. Never had issues with another federal credit union I bank with. SMH!"

"I am a new employee at Freedom and could not be happier with the decision I made to work for such a great company. It is refreshing to work for an organization that is forward thinking and that truly cares for its clients and employees. It's amazing to see how much growth the organization is experiencing and how bright the future looks for its employees. I look forward to helping many clients become financially free in the years to come and to further advance my career at Freedom."

"The 1st point of contact you get is people who cannot even read a tax return. Scary you send over these people your bank statements as well as tax info. I can assure you I am watching my accounts for fraud. The "reps" who are the only ones you can get I'm touch with are rude, unskilled, and belligerent. REFUSE to transfer you to an actual lender or supervisor. When you Challenge them or demand to speak to someone with a higher skillset or role they hang up on you. You work for a customer service position. Realize your position is not that of authority or real value or skill, you are basically a gate keeper. RUN FROM THEM AND KEEP AN EYE ON YOUR PERSONAL INFORMATION AFTER YOU SEND TO THEM. NOT A GREAT 1ST IMPRESSION. WILL NOT BE DOING BUSINESS WITH FREEDOM FINANCIAL."