Chase Bank

"I had a great experience at the Chase Bank on 40th St and Chandler in Phoenix Arizona. Ben Perkins was not only very welcoming and reassuring, he was equally tenacious in resolving my banking dilemma. My mother had a non profit account that she opened in 1994. This past October she passed away and I went in to inquire about closing out the account and having the funds transferred to my parent's checking account. We, unfortunately discovered that the account had been redefined to meet with current regulation some years back. Mr. Perkins patiently made all the necessary calls and inquiries to be certain we were following proper procedures to close down the account. It took just under three hours but I did not mind. I was grateful to have the issue resolved and that I had met with an employee who didn't balk at the challenge!"

"I had an issue with my account and I was able to schedule a meeting on my app with no issues. I walked in and was greeted, notified the time it will be for me help and was called by name. I had my appt with Stevany W. and she did amazing! She understood my situation and went above and beyond to help me. I honestly would recommend this branch just because of her. Being able to walk out knowing that my account was taken care of correctly felt great."

"When, for some reason, I am forced to enter a Chase Bank, I am dumbfounded at what I see. Clones servicing clones. National Bank of Arizona treats me like a person."

"No issues with ATM, Bank itself wasn’t super crowded and has plenty of parking"

"The best thing about Chase Bank is their fraud protection. These guys detect even the slightest bit of unusual activity and right away they are emailing me and texting me to make sure it was me. Like the time I spent $200 at Caesars Palace on a 6 Million Dollar Man doll at 2:00 a.m. They were ready to shut down my account. Slow down guys, that was me."